Problem with my Wireless N ADSL2+ Modem Router

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Problem with my Wireless N ADSL2+ Modem Router

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Problem with my Wireless N ADSL2+ Modem Router
Problem with my Wireless N ADSL2+ Modem Router
2015-09-27 03:19:27
Model : TD-W8951ND

Hardware Version : V5

Firmware Version : 120522

ISP :

Hello,

This is my first time to post as i'm desperate with this problem have been for a week now.

I'm Facing a problem with my Modem Router, i have recently purchased an Iphone 6 Plus and whenever i'm trying to connect with my new iphone through wifi the internet is disconnected and the router restart by itself.

i have reset it to the factory settings again and the auto restart problem is resolved but i still couldn't have stable connection with my new iphone with the router, even i'm using other devices on the same router iphone4, ipad air, laptops and other samsung smart phones.

i have tried to upgrade my firmware but i have an error page " ERROR: FAIL TO UPDATE DUE TO... ERROR: FAIL TO UPDATE DUE TO..."

and when i click the diagnostics tab i get this:



















































[TD="class: light-orange, bgcolor: #E7E7E7"] [TD] [TD] [TD] [TD] [TD] [TD] [TD]
>> Testing Ethernet LAN connection ... PASS [/TD]
[/TD]
>> Testing ADSL Synchronization . PASS
[/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"]
[/TD]
>> Testing ATM OAM segment ping ... FAIL
[/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"]
[/TD]
>> Testing ATM OAM end to end ping ... FAIL
[/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"]
[/TD]
>> Testing ATM OAM F4 segment ping ... FAIL
[/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"]
[/TD]
>> Testing ATM OAM F4 end to end ping ... FAIL
[/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"]
[/TD]
>> Ping Primary Domain Name Server . SKIPPED
[/TD]
[TD="class: light-orange, bgcolor: #E7E7E7"]
[/TD]
>> Ping www.yahoo.com ... SKIPPED






Please could anyone help me with this issue
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#1
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4 Reply
Re:Problem with my Wireless N ADSL2+ Modem Router
2015-09-29 10:54:30
You should provide details of your router like model number, hardware version, current firmware version.
Which firmware are you trying to upgrade?
All wireless clients except iPhone 6 plus are working properly, right? How about signal strength on your iPhone 6 plus?
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#2
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Re:Problem with my Wireless N ADSL2+ Modem Router
2015-10-01 03:06:38

Mavis wrote

You should provide details of your router like model number, hardware version, current firmware version.
Which firmware are you trying to upgrade?
All wireless clients except iPhone 6 plus are working properly, right? How about signal strength on your iPhone 6 plus?


Thanks mavi for your replay i have edited my post:

Model : TD-W8951ND
Hardware Version : V5
Firmware Version : 120522

I was trying to update the router with newer version "TD-W8951ND_V5_141114" but i got this error message, also a lot of times when i try to connect to the router through "192.168.1.1" it keep loading without response to the homepage of router but the internet connection have no problem in that time. I think i have a problem with my router.

yes only the iphone 6 plus isn't working with my router, the signal is no problem but it keep of loading and connecting for sometime and when connect i have a very slow connection.


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#3
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Re:Problem with my Wireless N ADSL2+ Modem Router
2015-10-01 04:08:26
I have successfully upgraded my firmware into 5.0.0 Build 141114 Rel.26463 but the same problem remains, also i updated iphone 6 plus to IOS 9 and nothing changes.

i have tried to change some settings with nothing getting better:
- wireless mode into "802.11 n" instead of "802.11 b+g+n".
- Channel bandwidth from "20/40" to "20"
- Authentication Type "WPA-PSK" and "WPA2-PSK"
- Encryption "TKIP" and "AES"

I got very desperate by now.
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#4
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Re:Problem with my Wireless N ADSL2+ Modem Router
2015-10-09 13:46:39
Is there any error message when your try to connect?
If you disable Wi-Fi security, can you connect iPhone 6+ successfully?
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#5
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