Setting up my new router
Hi having real problems setting up this router. I plug it into the phone line and my landline goes dead. Any advice ?
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Hi, welcome to the community.
"I plug it into the phone line and my landline goes dead"
As there is no DSL/phone port on the Deco X50-4G, I wonder whether you might select the wrong model. Is it Deco X50-DSL?
May I know your internet service provider?
Did you use a DSL splitter, one for DSL internet service, and the other for landline?
Thank you very much.
Best regards.
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- Report Inappropriate Content
Hi, welcome to the community.
"I plug it into the phone line and my landline goes dead"
As there is no DSL/phone port on the Deco X50-4G, I wonder whether you might select the wrong model. Is it Deco X50-DSL?
May I know your internet service provider?
Did you use a DSL splitter, one for DSL internet service, and the other for landline?
Thank you very much.
Best regards.
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- Report Inappropriate Content
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