XE75 Pro and Sky Stream
I've currently got 2 Sky Stream picks - 1 connected directly to my Virgin SuperHub 5 and 1 connected to a satellite XE75 Pro. The former works OK, but the latter experiences a daily issue at first power on where it reports that there is no network connection available. After a restart it then connects successfully.
It's connected over Ethernet and I've set the Sky Stream puck to not enter power saving mode. I've also tested connecting using WiFi and have had Sky replace the puck.
Any ideas?
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Hi, welcome to the community.
Did you set Deco XE75 Pro into "Access Point" mode or the default "WiFi Router" mode?
-It is suggested to set Deco into Access Point mode: How to set up Deco to work in Access Point mode
Wait for your reply.
Best regards.
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Hi, welcome to the community.
Did you set Deco XE75 Pro into "Access Point" mode or the default "WiFi Router" mode?
-It is suggested to set Deco into Access Point mode: How to set up Deco to work in Access Point mode
Wait for your reply.
Best regards.
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@David-TP Thanks for coming back to me. It was still configured in router mode (so I could utilise the additional functionality). However, I've now set it to access point mode and will monitor over the next few days.
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Thank you very much.
Please feel free to update here on how it goes later.
Best regards.
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@David-TP Over the last two days there has been no repeat of the issues. As it was occurring daily, it appears to have been resolved. Out of interest, why would the mode change have fixed it?
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Thanks for the update.
It seems to be. Double NAT can sometimes be a problem for video streaming services:Double NAT
Best regards.
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@David-TP Thanks for the additional information. Worked again today so looks like it's resolved.
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