Login problem

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Login problem

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Login problem
Login problem
2025-07-15 10:17:10 - last edited 2025-07-31 11:33:53
Model: RE305  
Hardware Version: V1
Firmware Version:

I'm facing a login id issue here with the newly purchased TP-Link Range extender.

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#1
1 Accepted Solution
Re:Login problem -Solution
2025-07-16 02:30:03 - last edited 2025-07-31 11:33:53

Hello @RohanSharma93 ,

Welcome to our community.

 

Do you mean that you cannot bind the device to your TP-Link ID? Please hard reset the device to unbind the previous account.

If it doesn’t work, please take a photo showing Mac address of RE305 and proof of purchase. Then email to support.forum@tp-link.com, attaching [Forum ID 832174] and details, and we will have a dedicated person to assist in analysis and follow-up.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#3
2 Reply
Re:Login problem
2025-07-15 20:26:15

  @RohanSharma93 

 

Hi,

 

Could you please provide a bit more detail about the issue? Is it about the "Log in" password or about the TP-Link ID?

 

Are you using the RE305's web management interface or the Tether app?

 

Is there any error message shown?
 

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#2
Re:Login problem -Solution
2025-07-16 02:30:03 - last edited 2025-07-31 11:33:53

Hello @RohanSharma93 ,

Welcome to our community.

 

Do you mean that you cannot bind the device to your TP-Link ID? Please hard reset the device to unbind the previous account.

If it doesn’t work, please take a photo showing Mac address of RE305 and proof of purchase. Then email to support.forum@tp-link.com, attaching [Forum ID 832174] and details, and we will have a dedicated person to assist in analysis and follow-up.

Welcome to Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#3