Parental controls troubleshooting

Parental controls troubleshooting

Parental controls troubleshooting
Parental controls troubleshooting
2025-07-16 13:14:12 - last edited 2025-08-07 07:35:19
Model: TL-WR845N  
Hardware Version: V4
Firmware Version: 0.9.1 3.16 v0001.0 Build 180319 Rel.67391n

Today i opened a box of new tp link router and finished setting it up and also downloaded the tether app and there i choose the parental controls options and there i selected internet allowed times from 1:00AM to 12:00AM and kept the kids devices in the parental controls and i turned on the parental controls option but what happened is the internet stooped working in those kids devices even at the time internet allowed in the options 

I tried re setup too but it still had the same problem 

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#1
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1 Accepted Solution
Re:Parental controls troubleshooting -Solution
2025-07-17 05:43:16 - last edited 2025-08-07 07:35:19

Hello@Ifty1,

Welcome to our community.

 

In your case, there may be several reasons:
1. Incorrect time settings: Please make sure that you have correctly set the maximum online time of your child's device.
2. Reload traffic: Some applications may preload data, causing the device to cache data in advance, resulting in some differences. You can close the application and reopen it for testing.
3. Check the block list: There may be some original settings that cause these devices to disable the network.

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#3
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Re:Parental controls troubleshooting
2025-07-16 14:56:01

  @Ifty1 

 

Update your router FW to the latest release and try again - here.

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#2
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Re:Parental controls troubleshooting -Solution
2025-07-17 05:43:16 - last edited 2025-08-07 07:35:19

Hello@Ifty1,

Welcome to our community.

 

In your case, there may be several reasons:
1. Incorrect time settings: Please make sure that you have correctly set the maximum online time of your child's device.
2. Reload traffic: Some applications may preload data, causing the device to cache data in advance, resulting in some differences. You can close the application and reopen it for testing.
3. Check the block list: There may be some original settings that cause these devices to disable the network.

Recommended Solution
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  0  
#3
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