GE800 New firmware 1.2.1 bug with Traffic Monitor

GE800 New firmware 1.2.1 bug with Traffic Monitor

GE800 New firmware 1.2.1 bug with Traffic Monitor
GE800 New firmware 1.2.1 bug with Traffic Monitor
2025-07-16 21:41:45 - last edited 2025-07-17 21:33:09
Model: Archer GE800  
Hardware Version: V1
Firmware Version:

On Firmware Version: 1.2.1 Build 20250610 rel.39070(5553) I notice if I click on Advanced/Traffic Monitor for the GE800, it instantly shoots me back to the Log In screen every single time no matter what. Anyone else have this bug?

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1 Accepted Solution
Re:GE800 New firmware 1.2.1 bug with Traffic Monitor-Solution
2025-07-17 07:48:55 - last edited 2025-07-17 21:33:09
Interesting. I checked and today it is not doing it. It was doing it in every browser I tried no matter what, even after a PC reboot. ...but today it isn't doing it. Strange.
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#5
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Re:GE800 New firmware 1.2.1 bug with Traffic Monitor
2025-07-17 06:05:20

Hellow@Jaybonaut ,

Thank you for contacting our community.

 

We have not received similar feedback yet.

I think I need to confirm the following information with you:
1. How many clients are there in the network?
2. Is the traffic usage on the Tether APP homepage normal?
3. When the problem occurs, click GE800 on the web UI homepage to check the CPU and memory usage pages below. Is there a sudden situation close to 100%? Please provide a screenshot.
4. Please provide the system log and backup file as below:

How to view and save System Log of TP-Link wireless router

How to create and restore from a backup file on your TP-Link Router

 

To help assist and streamline the identification of the behavior, we recommend sending an email to support.forum@tp-link.com with the following information:
Subject: [Forum Escalation][ID 832486] GE800 failed to use Traffic Monitor 
Forum Nickname: 
Thread URL:https://community.tp-link.com/en/home/forum/topic/832486
Model&Version:
Description: 
Any Other Relevant Information (Logs, Config Files, Images, videos):

Once sent, a ticket will be created in our support system, and a member of the team will follow up to gather more information or troubleshoot a cause.
 

 

 

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Re:GE800 New firmware 1.2.1 bug with Traffic Monitor
2025-07-17 06:55:47

Jaybonaut wrote

On Firmware Version: 1.2.1 Build 20250610 rel.39070(5553) I notice if I click on Advanced/Traffic Monitor for the GE800, it instantly shoots me back to the Log In screen every single time no matter what. Anyone else have this bug?

  @Jaybonaut I have seen that too. It went away after a while though ... I've always thought it is a web console coding problem (crashing) that causes this and I have seen it in a number of different places and at different lengths of time after entering pages.

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Re:GE800 New firmware 1.2.1 bug with Traffic Monitor
2025-07-17 07:46:08
1. 10 or so 2. I don't use it but yes it seems so. 3. How would I do this? If I click Traffic Monitor under Advanced, it kicks me out to the Log In screen. I have to log in again. 4. Will do when I can
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Re:GE800 New firmware 1.2.1 bug with Traffic Monitor-Solution
2025-07-17 07:48:55 - last edited 2025-07-17 21:33:09
Interesting. I checked and today it is not doing it. It was doing it in every browser I tried no matter what, even after a PC reboot. ...but today it isn't doing it. Strange.
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#5
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Re:GE800 New firmware 1.2.1 bug with Traffic Monitor
2025-07-17 07:56:10

Hi @Jaybonaut ,

Thank you for getting back to me.

It sounds like it's more of a random incident.surprise

 

Raven-au has also encountered this but it's back to normal now.
If you encounter this situation again in the future, we suggest you contact us again.

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#6
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Re:GE800 New firmware 1.2.1 bug with Traffic Monitor
2025-07-17 21:33:00
Will do, and thanks.
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