Slow wifi speed M5

Slow wifi speed M5

Slow wifi speed M5
Slow wifi speed M5
2025-07-22 17:51:58
Model: Deco M5  
Hardware Version: V8
Firmware Version:

Hi everyone,

 

Have 250mb fiber but only get 10mb from the Deco, it is saying check the cables but I have checked cable into laptop (same going into deco) and have full speed. 

 

Have checked advice here but can't see anything wrong. 

 

Any advice ? 

 

 

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#1
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4 Reply
Re:Slow wifi speed M5
2025-07-23 03:54:46

  @Philio-_78 

Hi, can I have the current firmware version of the Deco M5?

If possible, please use a new Ethernet cable to connect the main Deco M5 to the ISP modem.

 

And may I know how long you have had the Deco? Did the speed issue start recently?

When you are available, it is also suggested to set another Deco M5 as the main Deco: How to replace the main Deco with another Deco

 

Wait for your reply.

Best regards.

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#2
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Re:Slow wifi speed M5
2025-07-24 18:39:56

  @David-TP 

 

 

Hi David,

 

directly from isp I get about 10mb, using tp link switch I get about 90 , atleast yesterday ? Today it is not working . Have had deco a a few months with same problem , first now I am tired of lagging movies.

 

Have switched my two decos without any luck. So currently I only use the main deco. 

 

But  I should be able to use ethernet cable directly from isp ? Not to use the switch ? Weird that I get higher mb  using switch 

 

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#3
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Re:Slow wifi speed M5
2025-07-25 02:07:23

  @Philio-_78 

Hi, thanks for the update.

What "switch" do you refer to? Can I have its model as well?

Usually, the main Deco should be directly connected to the ISP modem/gateway. 

It is indeed weird that the direct connection to the ISP is also ~10mbps. Have you checked with the internet service provider to see if there was any internet maintenance recently?

 

By the way, how about the "Operation Mode" on the Deco M5 under Deco APP>More>Advanced> Operation Mode.

Best regards.

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#4
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Re:Slow wifi speed M5
2025-07-25 06:06:56

  @David-TP  tplink SG105 , but removed it. But weirdly I can get higher speed when it is connected. 

 

Tested cable with laptop , getting full speed. Connected laptop to deco with cable , only getting 9-10mb.

 

We did change Internet suppler when we moved into the house. But the new supplier ensure me that it should work as usual. 

 

But I have rebooted everything and started a new account and WiFi with deco. 

 

I also bought a ax300 (TP) router, just to see if I can't use that instead to get higher speed. But even everything got green lights , no internet would come out.  I contacted the supplier, ans they say they have no restrictions 

 

 

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#5
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