Deco App not showing device bandwidth usage any more

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Deco App not showing device bandwidth usage any more

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco App not showing device bandwidth usage any more
Deco App not showing device bandwidth usage any more
2025-07-27 05:55:01
Model: Deco E4  
Hardware Version: V1
Firmware Version: 1.7.0 Build 20250116 Rel. 59369

when updating the Deco App from app store on Android device, not able anymore to see the current speed of devices in the Deco app . They all show 0.0 Kbps on the overview, and are blank when I select one. 

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#1
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6 Reply
Re:Deco App not showing device bandwidth usage any more
2025-07-27 05:58:34 - last edited 2025-07-27 06:25:18

that started a few weeks back, when the App changed the look

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#2
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Re:Deco App not showing device bandwidth usage any more
2025-07-27 11:14:24

  @RajiZ Delete the Deco App and install it again.

Please & Thank You !! ❤️
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#3
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Re:Deco App not showing device bandwidth usage any more
2025-07-27 11:16:42

  @ARGamingPK1 thank you, but this did not solve the issue, i uninstalled the app and install it again and the same issue persist

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#4
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Re:Deco App not showing device bandwidth usage any more
2025-07-28 07:27:52

  @RajiZ 

Hi, thank you very much for the feedback.

It is suggested to refer to this link:

How to Understand Speed Rates on the Deco APP

 It doesn’t stand for the actual network download/upload speed and is mainly used as a reference to check if Deco is actively hosting a local network with the online clients.  If you are worried about the actual internet speed, it is suggested to test via Ookla Speedtest App or https://www.speedtest.net.

 

Best regards.

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#5
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Re:Deco App not showing device bandwidth usage any more
2025-07-28 15:28:09

  @David-TP 

thank you for your reply, but the values do not show as 0 kbps, they show as  I - -  | - -, i tried uninstall, and reboot mesh, nothing worked.

I sent an email with the logs

 

thanks

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#6
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Re:Deco App not showing device bandwidth usage any more
2025-07-31 19:04:15

 Hi,

 

Anyone solved this issue with the app? 

 

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#7
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