X50 main x60 satellites.
Changed my main unit to an x50. Now all traffic drops every 60 seconds Reconnects right away.
charged it back to x60 main and all is good
made sure all firmware is updated.
running a direct link from isp device to tv proved isp side is ok
i am sure it is a setting but can't find it.
I don't have iptv. Not sure if vlan setting could cause this
please help!
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DNO-47 wrote
David-TP wrote
Hi, welcome to the community.
May I know your internet service provider?
Would the main Deco X50 turn red during the disconnection?
"Now, all traffic drops every 60 seconds. Reconnects right away. "
-Did you check it in the web system log?
It is also highly appreciated if you can save a copy of the web UI system log and forward it to support.forum@tp-link.com
Subject:
[Forum Escalation][ID 835914] Deco X50 Random Disconnection
Wait for your reply.
Best regards.
Thanks got the reply Dave. I work from home so I had to uninstall it. I will take another stab at it on the weekend I am going to do a new install from scratch.
I did a clean install with the x50 as the main. Working as it should now. Love the DECO mesh setup. This is the first problem I have had looking after 5 separate deco setups for family and friends. I suspect it was something I had done or a setting I changed that didn't transfer from the x60 to the x50 when I tried to swap the main. @DNO-47
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Hi, welcome to the community.
May I know your internet service provider?
Would the main Deco X50 turn red during the disconnection?
"Now, all traffic drops every 60 seconds. Reconnects right away. "
-Did you check it in the web system log?
It is also highly appreciated if you can save a copy of the web UI system log and forward it to support.forum@tp-link.com
Subject:
[Forum Escalation][ID 835914] Deco X50 Random Disconnection
Wait for your reply.
Best regards.
- Copy Link
- Report Inappropriate Content
David-TP wrote
Hi, welcome to the community.
May I know your internet service provider?
Would the main Deco X50 turn red during the disconnection?
"Now, all traffic drops every 60 seconds. Reconnects right away. "
-Did you check it in the web system log?
It is also highly appreciated if you can save a copy of the web UI system log and forward it to support.forum@tp-link.com
Subject:
[Forum Escalation][ID 835914] Deco X50 Random Disconnection
Wait for your reply.
Best regards.
Thanks got the reply Dave. I work from home so I had to uninstall it. I will take another stab at it on the weekend I am going to do a new install from scratch.
- Copy Link
- Report Inappropriate Content
DNO-47 wrote
David-TP wrote
Hi, welcome to the community.
May I know your internet service provider?
Would the main Deco X50 turn red during the disconnection?
"Now, all traffic drops every 60 seconds. Reconnects right away. "
-Did you check it in the web system log?
It is also highly appreciated if you can save a copy of the web UI system log and forward it to support.forum@tp-link.com
Subject:
[Forum Escalation][ID 835914] Deco X50 Random Disconnection
Wait for your reply.
Best regards.
Thanks got the reply Dave. I work from home so I had to uninstall it. I will take another stab at it on the weekend I am going to do a new install from scratch.
I did a clean install with the x50 as the main. Working as it should now. Love the DECO mesh setup. This is the first problem I have had looking after 5 separate deco setups for family and friends. I suspect it was something I had done or a setting I changed that didn't transfer from the x60 to the x50 when I tried to swap the main. @DNO-47
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- Report Inappropriate Content
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