P9 esclave perd la connexion après reset box
Bonjour,
cela déjà 2x qu'en rebootant ma box Orange, je perd la connexion en le principal et le satellite ???
une idée ?
merci
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Hi, welcome to the community.
Do you mean that, after restarting the Orange Box, Deco can't automatically restore the internet service when the Orange Box finishes rebooting?
Can I have the firmware version of your Deco P9?
Did Deco P9 turn red/flashing red during the disconnection?
Apart from the Orange Box, would there be another wired device/network switch connected to the main Deco P9?
Please also refer to this link to change the IPV4 DNS to 8.8.8.8/8.8.4.4:
How to change DNS server settings on my Deco
Thank you very much.
Best regards.
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David-TP wrote
Hi, welcome to the community.
Do you mean that, after restarting the Orange Box, Deco can't automatically restore the internet service when the Orange Box finishes rebooting?
Can I have the firmware version of your Deco P9?
Did Deco P9 turn red/flashing red during the disconnection?
Apart from the Orange Box, would there be another wired device/network switch connected to the main Deco P9?
Please also refer to this link to change the IPV4 DNS to 8.8.8.8/8.8.4.4:
How to change DNS server settings on my Deco
Thank you very much.
Best regards.
@Gilbert_758 Hi, could you please help me check the details above?
Wait for your reply.
Best regards.
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Hi @David-TP,
Je ne parle/écris pas bien en anglais mais je vais essayer ...
I thought I had answered you. But I retry:
The main P9 is connected via cable on my box Orange. My satellite is connected to the main only via Wifi and CPL and I have 4 equipements connected to the Wifi of P9's
After reboot of my box Orange, the main is reconnected to Internet but the link between the 2 P9 stay red :-(
I'm not on site but when I'm on site, a power off/on on the satellite has resolved the problem.
The firmware of my 2 P9 are 1.2.1 Build 20240716 Rel. 60900
And yes, when I'm on site, the satellite light is red
No device is cabling on the P9 satellite
My P9's are set on access points
Thanks for your help,
Gilbert
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Hi, may I know how long you have had the Deco P9? Did the issue start recently?
The network stability of the satellite Deco depends on the Mesh Backhaul quality. Have you tried moving the satellite P9 to another wall socket and keeping it away from the high-power home appliances?
It is also suggested to set the satellite as the main Deco to see whether the disconnection follows the Deco or stays in the same location:
How to replace the main Deco with another Deco
Thank you very much.
Best regards.
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Hi @David-TP ,
I have buy it on Jan 24 2024 but installed it one or 2 mounth ago in another site.
And, which the problem start only after reboot of my Box, I'm found it +/- one mounth ago.
Hum Mesh Backhaul quality ??
No, I have not moved them on another socket ... But it is no hi-power system near my P9
OK, I will try your solutions ..
Thanks
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