Weak connection with full fibre

Weak connection with full fibre

Weak connection with full fibre
Weak connection with full fibre
2025-08-07 09:54:51 - last edited 2025-09-10 09:06:07
Model: Deco X10  
Hardware Version:
Firmware Version: 1.0.5

I have connected my Deco to my full fibre network but only  get download speeds of around 59mb and upload 55mb. The service without Deco was 600+ download with virtually no latency.

 

How can I fix this please?

 

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1 Accepted Solution
Re:Weak connection with full fibre-Solution
2025-08-08 06:01:58 - last edited 2025-09-10 09:06:07

  @RogerHound 

Hi, welcome to the community.

I saw the current firmware was 1.0.1, and the latest firmware for Deco X10 is 1.2.1. 

It is recommended to manually install the latest firmware version first:Deco X10_V1_1.2.1 Added VPN Kill Switch and Improved Overall Network Performance

 

Then, please make sure the QoS has been disabled.

After that, it is also suggested to replace a new Ethernet cable to connect the main Deco X10 to the fibre ONT box.

 

Thank you very much.

Best regards.

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Re:Weak connection with full fibre-Solution
2025-08-08 06:01:58 - last edited 2025-09-10 09:06:07

  @RogerHound 

Hi, welcome to the community.

I saw the current firmware was 1.0.1, and the latest firmware for Deco X10 is 1.2.1. 

It is recommended to manually install the latest firmware version first:Deco X10_V1_1.2.1 Added VPN Kill Switch and Improved Overall Network Performance

 

Then, please make sure the QoS has been disabled.

After that, it is also suggested to replace a new Ethernet cable to connect the main Deco X10 to the fibre ONT box.

 

Thank you very much.

Best regards.

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#2
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