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I have connected my Deco to my full fibre network but only get download speeds of around 59mb and upload 55mb. The service without Deco was 600+ download with virtually no latency.
How can I fix this please?
Hi, welcome to the community.
I saw the current firmware was 1.0.1, and the latest firmware for Deco X10 is 1.2.1.
It is recommended to manually install the latest firmware version first:Deco X10_V1_1.2.1 Added VPN Kill Switch and Improved Overall Network Performance
Then, please make sure the QoS has been disabled.
After that, it is also suggested to replace a new Ethernet cable to connect the main Deco X10 to the fibre ONT box.
Thank you very much.
Best regards.
Hi, welcome to the community.
I saw the current firmware was 1.0.1, and the latest firmware for Deco X10 is 1.2.1.
It is recommended to manually install the latest firmware version first:Deco X10_V1_1.2.1 Added VPN Kill Switch and Improved Overall Network Performance
Then, please make sure the QoS has been disabled.
After that, it is also suggested to replace a new Ethernet cable to connect the main Deco X10 to the fibre ONT box.
Thank you very much.
Best regards.
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