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Internet backup function is not working using wifi hotspot
Internet backup function is not working using wifi hotspot
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2025-08-08 01:53:59 - last edited 2 weeks ago
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Registered: 2024-08-12
Internet backup function is not working using wifi hotspot
2025-08-08 01:53:59 - last edited 2 weeks ago
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I am unable to setup Deco X50 internet backup connection to any of my available reserve wifi networks: mobile phone with a hotspot, or starlink gen3.
Networks are accessible from other devices, and are located in the same room.
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2025-08-08 03:22:44 - last edited 2 weeks ago
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Re:Internet backup function not working using wifi hotspot-Solution
2025-08-08 03:22:44 - last edited 2 weeks ago
Hi, welcome to the community.
Could you please help me submit the Deco APP log here?
When you submit the APP log, could you please also log into the web admin UI and save the system log here:
Wait for your reply.
Best regards.
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Posts: 16008
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2025-08-08 03:22:44 - last edited 2 weeks ago
Posts: 16008
Helpful: 2303
Solutions: 2270
Stories: 9
Registered: 2020-04-14
Re:Internet backup function not working using wifi hotspot-Solution
2025-08-08 03:22:44 - last edited 2 weeks ago
Hi, welcome to the community.
Could you please help me submit the Deco APP log here?
When you submit the APP log, could you please also log into the web admin UI and save the system log here:
Wait for your reply.
Best regards.
▶Check What's Currently Going on With Deco
▶Parental Control Upgrade on HomeCare Models
▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience
▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security
▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More
Try to leave a Message if urgent help is required.
Recommended Solution
0
We appreciate your feedback. Feel free to let us know more. Log in to submit feedback.
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Re:Internet backup function not working using wifi hotspot
2025-08-08 09:16:30 - last edited 2025-08-08 18:08:28
TKID250816692
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2025-08-08 01:53:59 - last edited 2 weeks ago
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Registered: 2024-08-12
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