Deco on Android not showing connected devices even though all works well

Deco on Android not showing connected devices even though all works well

Deco on Android not showing connected devices even though all works well
Deco on Android not showing connected devices even though all works well
2025-08-15 17:05:18 - last edited 2025-09-10 09:25:35
Model: Deco X10  
Hardware Version: V1
Firmware Version: 1.2.0 Build 20250306 Rel. 40376

network works fine but since last app upgrade, devices do not refresh on the app. 

It used to always show 31 devices but was stuck on that

I cleared cache and storage and now it shows 0 devices.

Speed indicator works fine

Web version shows all devices OK, it only seems to be a problem with the Deco app on mobile.

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1 Accepted Solution
Re:Deco on Android not showing connected devices even though all works well-Solution
2025-08-18 02:58:35 - last edited 2025-09-10 09:25:35

  @rhvegas 

Hi, thank you very much for your feedback.

It is suggested to install the latest 1.2.1 version first, and it should help fix the report issue:

Deco X10_V1_1.2.1 Added VPN Kill Switch and Improved Overall Network Performance

 

Wait for your reply.

Best regards.

 

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Re:Deco on Android not showing connected devices even though all works well-Solution
2025-08-18 02:58:35 - last edited 2025-09-10 09:25:35

  @rhvegas 

Hi, thank you very much for your feedback.

It is suggested to install the latest 1.2.1 version first, and it should help fix the report issue:

Deco X10_V1_1.2.1 Added VPN Kill Switch and Improved Overall Network Performance

 

Wait for your reply.

Best regards.

 

Recommended Solution
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#2
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