Security+ -> Network scan gives always advice to activate web, iOT protection while it’s active

Security+ -> Network scan gives always advice to activate web, iOT protection while it’s active

Security+ -> Network scan gives always advice to activate web, iOT protection while it’s active
Security+ -> Network scan gives always advice to activate web, iOT protection while it’s active
2 weeks ago - last edited 2 weeks ago
Model: Deco X50  
Hardware Version:
Firmware Version:

Hi,

 

I use the deco app on my iPhone and have homeshield Security+

All the protection options (web, iOT,shield) are active.

 

In my weekly reports I get the advice to scan my network. When I scan my network I always get the remark that the protections are not active and needs to be set on with their respective button to activate them.

 

As those are already active when I check this myself via settings I don't get why i get this advice every time. Even when I use the activate button it will be the same again next time.

 

Is this a known bug?

 

Grt

Festijn

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Re:Security+ -> Network scan gives always advice to activate web, iOT protection while it’s active-Solution
2 weeks ago - last edited 2 weeks ago

  @Festijn 

Hi, thank you for the feedback.

Can I have the firmware version of your Deco X50?

Could you please also refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

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Re:Security+ -> Network scan gives always advice to activate web, iOT protection while it’s active-Solution
2 weeks ago - last edited 2 weeks ago

  @Festijn 

Hi, thank you for the feedback.

Can I have the firmware version of your Deco X50?

Could you please also refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Wait for your reply.

Best regards.

Recommended Solution
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  0  
#2
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