clients loosing connection and can't reconnect

clients loosing connection and can't reconnect

clients loosing connection and can't reconnect
clients loosing connection and can't reconnect
2 weeks ago - last edited 2 weeks ago
Model: Deco BE65  
Hardware Version: V2
Firmware Version: 1.1.7

Hi!

Since about 2 weeks I own 2 BE65. The performance is impressive when transferring data within my mesh network.

 

However, what's getting more and more annoying: Suddenly some clients, which worked fine for days, loose connection and can't reconnect. This happened to different clients like mobile phone, notebook or tablet, with different specs and WIFI standards. Even in a MS Teams conference the NB suddenly disconnects from 6 Ghz network with perfectly strong WIFI signal, and can't reconnect. Error message is only that connection is not possible.

 

All devices are connected to the same WIFI network. Same SSID for 2,4/5/6 Ghz, MLO activated. It then takes several minutes with enabling and disabling WIFI, renter WIFI password and waiting... until it normally reconnects and everything goes well again.

 

What's the reason for this, and how can I solve this? Such behaviour is completely new (and unacceptable) to me, never had this with my previous WIFI setup.

 

An other problem I solved already myself, thanks to other internet forums. Some devices with Google Chromecast build in are not visible to other devices in my network. So I e.g. can't playback Spotify on my speaker, as it is not visible. 

Solution is to disable "fast roaming" in the Deco app, and suddenly all Chromecast devices are available. I guess that's not the idea to disable this feature to make my network working as supposed to do?

 

thanks for your guidance.
 

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#1
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2 Reply
Re:clients loosing connection and can't reconnect
2 weeks ago - last edited 2 weeks ago

  @Zonk76 

Hi, welcome to the community.

Is the satellite Deco BE65 wirelessly connected to the main Deco?

And did you set Deco into "Wireless router" or "Access Point" mode?

 

It is suggested to test the 1.2.0 version here to see whether it helps:

Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security

 

Wait for your reply.

Best regards.

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#2
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Re:clients loosing connection and can't reconnect
2 weeks ago

  @David-TP 

Yes, they are connected wirelessly an it's in router mode.

Will continue testing after my holiday. Thanks 

 

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#3
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