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AX10 can't see hostname from devices

AX10 can't see hostname from devices

AX10 can't see hostname from devices
AX10 can't see hostname from devices
2 weeks ago
Tags: #Network Connectivity #Web GUI Management #Address Reservation
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.3.11 Build 20250325 Rel. 24737(5553)

Hi,

I have a router-Wifi TPLINK Router AX10 (AX1500)

I have a problem.

On the DHCP client list, I don't see the name of many devices connected.

 

For example, my Echodot Alexa, on the TPLINK Router AX10, it shows as Empty when IP is DHCP automatic.

 

But when I set IP static, the router shows now "none"

 

Example:

 

 

Here's another examples:

 

 

What can I do to see the hostnames of the devices?

 

 

Firmware:  1.3.11 Build 20250325 Rel. 24737(5553)

Hardware Version :  Archer AX10 v1.20
 
 
Thanks.
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#1
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5 Reply
Re:AX10 can't see hostname from devices
2 weeks ago

Hello @SergioMC22 ,

Welcome to our community.

 

It is recommended that you check the device name under 'Connected Clients' as below:

 

 

You can also change the device name here.

 

Best Regards.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#2
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Re:AX10 can't see hostname from devices
2 weeks ago - last edited 2 weeks ago

  @Joseph-TP 

Hello, thank you for your reply.

Following the steps you indicated, I was able to change the names of the devices.

However, I still have some questions:

 

- Why is there no way to change the names in advanced mode?

- Why does the router not automatically recognize the names of the devices via DHCP?

- Why do I have two devices with blank names in advanced mode, but they have names in normal mode?

 

I have attached a screenshot.

 

Standard mode

 

Advanced mode:

 

 

 

Thanks!!

 

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#3
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Re:AX10 can't see hostname from devices
2 weeks ago

  @SergioMC22 ,

The tech team has been made aware of your case; they will likely reach out to you via email to continue troubleshooting. Please check your email inbox and confirm.

Check Out the Latest Posts: △ Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △ Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#4
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Re:AX10 can't see hostname from devices
a week ago

  @Joseph-TP HI, thanks.

 

I have already received the email, and I have replied with the information they requested.

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#5
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Re:AX10 can't see hostname from devices
a week ago

  @SergioMC22 I have one device that always appear as UNKNOWN. I believe it's not sending its name therefore router don't know it and don't show it.

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#6
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Replies: 5

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