Deco m4r not resseting, stuck on yellow light

Deco m4r not resseting, stuck on yellow light

Deco m4r not resseting, stuck on yellow light
Deco m4r not resseting, stuck on yellow light
2025-08-21 10:04:40 - last edited 2025-09-10 09:38:59
Model: Deco M4  
Hardware Version: V6
Firmware Version:

Recently internet kept cutting out, my routers fine but deco was the issue, i decided to plug it closer to the wifi. When i plug it in now, it just stays on yellow. its been an hour.
first DECO works perfectly well, resetting will probably fix the second one but the reset button may be broken, i cannot see the white paint so its just black, if i stick a paperclip in it gets stuck at an angle or just goes down so deep i can probably fit it completely inside. 
no idea what to do, is this even fixable? 

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Re:Deco m4r not resseting, stuck on yellow light-Solution
2025-08-22 03:51:47 - last edited 2025-09-10 09:38:59

  @akin10 

Hi, welcome to the community.

May I know how long you have had the Deco M4?

Please try to switch the power adapter of the yellow M4 with the first Deco M4 to see whether it makes any difference.

 

If it didn't. I'm afraid you might need to contact the shop retailer to check if it is still under warranty.

Best regards.

 

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Re:Deco m4r not resseting, stuck on yellow light-Solution
2025-08-22 03:51:47 - last edited 2025-09-10 09:38:59

  @akin10 

Hi, welcome to the community.

May I know how long you have had the Deco M4?

Please try to switch the power adapter of the yellow M4 with the first Deco M4 to see whether it makes any difference.

 

If it didn't. I'm afraid you might need to contact the shop retailer to check if it is still under warranty.

Best regards.

 

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