XX530v is capped at 50Mb download in a 500Mb plan
I installed this device in my house, put fiber directly on it, it registered without issues.
But I noticed a odd issue:
Any download is always capped at 50Mb/s (my plan is 500Mb/s for both downloads and uploads), but UPLOADS happen at full speed (500Mb/s).
I tried some troubleshooting but nothing seems to work!
If I return to the old ONU I was using, it downloads at full 500Mb/s (ONU in bridge mode and XX530v connecting via PPPoE).
As soon as I return the fiber cable to XX530v, the problem happens again.
I suspect it might have to do with firmware (I've updated it to latest firmware), but the problem is I can't find the original firmware that came with it (Firmware Version:0.4.0 3.0.0 v6096.0 Build 240426 Rel.38762n).
ISP told me this router is compatilble, and they advised me to contact TP LINK, which I'm doing, because it might be a software fault on device's side.
Local TP Link support couldn't help me. They just say the same old stuff like "this router is targeted to ISP, so ISP has to help you... etc etc etc".
It seems this is a secret device only ISPs have access.
I mean, come ou guys! This router is sold in many places, and we currently can buy it from stores and install it ourselves.
TP LINK has to support this device because it's sold to end users!
My network already directed me to contact Tp Link, so I demand a solution!
And my ISP is very open, you only need the right GPON SERIAL to connect. Pratically any device can be used in their network as long as the GPON SN is right.
I even tried another ONU (different from the original) and no problem with it as well.
There was even a similar topic in this forums with the EXACT SAME PROBLEM.
GPON XX530v V1 - Download speed limited to less than 50MB
Can anyone escalate it to engineers?
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@Kevin_Z Meu provedor permite apenas o MAC address do aparelho original e utiliza PPPOE, então eu preciso clonar o MAC do aparelho. Testei em outro provedor onde também precisa clonar o MAC address mas não utiliza PPPOE, e nesse caso tudo funcionou perfeitamente, download no máximo, porém quando preciso MAC clone + PPPOE, começo a ter problemas de download limitado em 50mbps aproximadamente.
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jrandis wrote
@Kevin_Z Meu provedor permite apenas o MAC address do aparelho original e utiliza PPPOE, então eu preciso clonar o MAC do aparelho. Testei em outro provedor onde também precisa clonar o MAC address mas não utiliza PPPOE, e nesse caso tudo funcionou perfeitamente, download no máximo, porém quando preciso MAC clone + PPPOE, começo a ter problemas de download limitado em 50mbps aproximadamente.
@jrandis I see.
Who is the Internet Provider?
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Hello everyone,
@Rabatonfr @MaracaKan @Litiano @alb3530 @DennisTT @HoiWong @grad1e @shu006 @Yash_Kanawjia @Romain_L @LeticileTebogo @AnantJo @Uttaran @GabrielNunez @PatrickPPP @Miroslav01 @jrandis @Lekao @KURUMIN
We know some of you have been experiencing an unexpected behavior on the XX530v V1, where download speeds are capped at around 50 Mbps when using PPPoE with MAC Clone. We want to provide a pre-release firmware to address it.
| Model & Hardware | Download Link |
| XX530v_V1 | XX530v_V1_0.9.0_3.0.0_Build 251126 (Pre-release version) |
Please download and install the beta firmware, then reply to this thread (or contact us) to let us know:
- Did your download speed improve to expected levels?
- Did you encounter any other issues?
@xigga The reported IPv6 RA Lifetime optimization has been implemented on this version. Please update to confirm.
Your feedback is essential to validate this fix and move towards a stable release.
Thank you all for your continued support and feedback.
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@Kevin_Z Immediately testing and letting you know, thanks!
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@Kevin_Z
Hi, I am happy to announce that the issue of Download speed being capped to 50Mbps seems to have been resolved. I ran few a speed tests, downloaded content and everything downloads at the max bandwidth allotted by my ISP i.e. ~100Mbps. I am getting 108-140Mbps which is in line to what I got by the ISP provided router, so no evident throttling.
I did have a issue when I first flashed it from 0.7.0 to 0.9.0 that the router was stuck on EPON Registering Status indefinitely, even after I manually powered it off and on from the power switch. I had to rollback to 0.7.0 where the EPON registered within a few seconds. After that I again tried flashing 0.9.0 and this time EPON registered within a few seconds like on 0.7.0. (Note- No settings were changed when going from 0.7.0 → 0.9.0 → 0.7.0→0.9.0, only the firmware was updated/rollbacked). Not sure if it had something to do with the firmware or something from the ISP side, but 99% sure it was something to do with my ISP and not the firmware, but I still believe I should inform about this.
I only have a 100Mbps plan so my testing capability is limited, I hope other members of this thread having more bandwidth will perform tests on their end and inform if they are getting the speeds they should be getting. This will help in determining if the throttling issue is fully resolved or reoccurs at some higher speed.
My thanks to the TP-Link Support staff and Engineers.
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Thank you so much for your detailed feedback. I'm happy to hear that the download speed issue has been resolved with the provided beta firmware.
Regarding the EPON Registering issue when you first upgrade from 0.7.0 to 0.9.0, I hope others also pay attention to this behavior. We can then check whether it's just a coincidence or related to a specific ISP environment or firmware.
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