Solution XX530v is capped at 50Mb download in a 500Mb plan
I installed this device in my house, put fiber directly on it, it registered without issues.
But I noticed a odd issue:
Any download is always capped at 50Mb/s (my plan is 500Mb/s for both downloads and uploads), but UPLOADS happen at full speed (500Mb/s).
I tried some troubleshooting but nothing seems to work!
If I return to the old ONU I was using, it downloads at full 500Mb/s (ONU in bridge mode and XX530v connecting via PPPoE).
As soon as I return the fiber cable to XX530v, the problem happens again.
I suspect it might have to do with firmware (I've updated it to latest firmware), but the problem is I can't find the original firmware that came with it (Firmware Version:0.4.0 3.0.0 v6096.0 Build 240426 Rel.38762n).
ISP told me this router is compatilble, and they advised me to contact TP LINK, which I'm doing, because it might be a software fault on device's side.
Local TP Link support couldn't help me. They just say the same old stuff like "this router is targeted to ISP, so ISP has to help you... etc etc etc".
It seems this is a secret device only ISPs have access.
I mean, come ou guys! This router is sold in many places, and we currently can buy it from stores and install it ourselves.
TP LINK has to support this device because it's sold to end users!
My network already directed me to contact Tp Link, so I demand a solution!
And my ISP is very open, you only need the right GPON SERIAL to connect. Pratically any device can be used in their network as long as the GPON SN is right.
I even tried another ONU (different from the original) and no problem with it as well.
There was even a similar topic in this forums with the EXACT SAME PROBLEM.
GPON XX530v V1 - Download speed limited to less than 50MB
Can anyone escalate it to engineers?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
SherKhan80 wrote
@Aman_1829
I, too, am facing this issue and not able to find any solutions. Please do let me know as well if you come across anything. Please DM me with other forums where you are following up on this issue.
Aman_1829 wrote
@xigga
I recently bought the tp link xx530v for my jiofiber connection to replace the jio fiber router with it by using it as a Gpon router. I applied all the settings which i could by seeing from youtube and all and my internet is working fine as i did the steps mentioned there of mac cloning.
I am facing an issue and have not been able to solve it even after getting the router replaced by the company.
during the use of wifi on the 5 ghz band (i have separated the bands into 2.4 ghz and 5 ghz), the internet suddenly stops working at random times for about 2 to 5 minutes. this happens to all devices connected to the 5 ghz band only.
this issue does not occur on the 2.4 ghz band or on ethernet-connected devices. It only happens on devices connected to the 5 ghz network. when I run the troubleshooter, it shows “no internet,” and when i check further, it says “no DHCP server found.”
after waiting for about 2 to 5 minutes, it starts working again on its own. during this time, the wifi sometimes disconnects and fails to reconnect, getting stuck on “connecting.”
this issue occurs around 4 to 5 times a day approx.
what could be the reason for this? i have also upgraded the firmware of my tp-link xx530v router, but the issue is still not resolved.
What is the current firmware version of your XX530v? Is the hardware V2 or V1?
Please upgrade and install the pre-release firmware and then try modifying the wireless settings as mentioned by others here and here to see whether any of them improve stability.
- Copy Link
- Report Inappropriate Content
Hello,
I'm using the updated xx530v v2, authenticated via PPPoE with a cloned MAC address, and I'm also having problems with reduced speed: initially it connects normally at 1000 Mbps, and after a while it drops to 100 Mbps. I'm sure it's a bug in the xx530v, as I've already tested another modem and other cables. There's also a strange behavior where the xx530v v2 keeps creating a secondary PPPoE connection and trying to connect, even though my primary connection is authenticated and connected.
- Copy Link
- Report Inappropriate Content
SherKhan80 wrote
@Aman_1829
I, too, am facing this issue and not able to find any solutions. Please do let me know as well if you come across anything. Please DM me with other forums where you are following up on this issue.
Aman_1829 wrote
@xigga
I recently bought the tp link xx530v for my jiofiber connection to replace the jio fiber router with it by using it as a Gpon router. I applied all the settings which i could by seeing from youtube and all and my internet is working fine as i did the steps mentioned there of mac cloning.
I am facing an issue and have not been able to solve it even after getting the router replaced by the company.
during the use of wifi on the 5 ghz band (i have separated the bands into 2.4 ghz and 5 ghz), the internet suddenly stops working at random times for about 2 to 5 minutes. this happens to all devices connected to the 5 ghz band only.
this issue does not occur on the 2.4 ghz band or on ethernet-connected devices. It only happens on devices connected to the 5 ghz network. when I run the troubleshooter, it shows “no internet,” and when i check further, it says “no DHCP server found.”
after waiting for about 2 to 5 minutes, it starts working again on its own. during this time, the wifi sometimes disconnects and fails to reconnect, getting stuck on “connecting.”
this issue occurs around 4 to 5 times a day approx.
what could be the reason for this? i have also upgraded the firmware of my tp-link xx530v router, but the issue is still not resolved.
Have you installed the latest firmware on your XXX530v?
https://community.tp-link.com/en/home/forum/topic/839982?replyId=1675476
- Copy Link
- Report Inappropriate Content
LTelis wrote
Hello,
I'm using the updated xx530v v2, authenticated via PPPoE with a cloned MAC address, and I'm also having problems with reduced speed: initially it connects normally at 1000 Mbps, and after a while it drops to 100 Mbps. I'm sure it's a bug in the xx530v, as I've already tested another modem and other cables.
Do you mean the speed issue persists after you upgraded and installed the latest firmware on your XX530v V2?
As others have confirmed, the provided firmware should already address this speed issue. If the issue persists on your network, it's likely a different issue from what we discussed here. It's suggested to start a new thread to provide as many details as possible for further investigation.
LTelis wrote
There's also a strange behavior where the xx530v v2 keeps creating a secondary PPPoE connection and trying to connect, even though my primary connection is authenticated and connected.
Regarding this unexpected behavior, could you please show me more details or screenshots for better visibility? I'm not sure what these settings you referred to are on the XX530v.
When the secondary PPPoE connection is trying to connect, does the internet on the XX530v still work?
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Yes, I have installed the firmware in the link but still it didn't work
- Copy Link
- Report Inappropriate Content
SherKhan80 wrote
Could you please show me the screenshot of the firmware on the web GUI?
When the internet dropped to 100 Mbps, were you able to check the Ethernet negotiation speed between the XX530v and the fiber line? Was it 1000 Mbps or 100 Mbps?
Who is the internet provider?
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 17649
Replies: 127
Voters 0
No one has voted for it yet.