Deco E4 disconnected from M5
Use M5 as the primary, E4 the single mesh node. The mesh system worked for about 24 hrs then E4 became disconnected, solid amber light on.
Restarting E4 helped get it connected and worked for about 24 hours, then the problem recycled.
The mesh used wireless connections and did not use ethernet cable. Devices were one room apart, about 10 meters, and 2 walls in-between.
Firmware versions are below:
Hi, may I know how long you have had the Deco E4? Did this issue start recently?
"Solid amber", it seems like Deco E4 auto-restarted. Have you tried to change another power socket?
By the way, do you only have one Dec E4R? I remember the Deco E4_v3 pack has 1*Deco E4R+2*Deco E4S units.
If we temporarily plug the Deco E4R next to the main Deco M5, would the satellite E4R still randomly drop out?
Thank you very much.
Wait for your reply.
Best regards.
I have upgraded M5 firmware manually to version 1.9.0, although E4R still dropped out and amber light on, image below. The upper one is the E4R in problem, the lower one is another E4R that I connected to test the connection which works good. I noticed the firmware built difference between the two E4Rs. The working one has built 1.1.2 20250226, whereas the other in problem is 1.0.4 20240904. Would the firmware be causing the dropping out? I used App to update the firmware, but not allowed as it was up to date. Would there be a firmware to update manually?
