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Deco Automatically changing Security Encryption From WAP3 to WAP2

Deco Automatically changing Security Encryption From WAP3 to WAP2

Deco Automatically changing Security Encryption From WAP3 to WAP2
Deco Automatically changing Security Encryption From WAP3 to WAP2
a week ago - last edited a week ago
Model: Deco X20  
Hardware Version: V4
Firmware Version: 1.5.5 Build 20240718 Rel 44414

I have three X-20 Deco installed at my place. Out of which two are having 1.5.5 Build 20240718 Rel 44414 (V4) and third is having release of 1.2.4 Build 20241227 Rel 63367.  (V3)

All my devices on Primary Network are WAP3 compliant. Hence, i am always setting Encryption to WAP3. However, it looks after few days Deco is automatically replacing it with WAP2 and also disabling the Device Isoliation. Is this a known Issue with Deco or someone is trying to hack the Deco Router? Any idea. If it is defect, can you Please help in getting a fix for this problem. I have to keep on updating it from app after every few days.

 

Also, for IOP Network, Deco does not provide any option for WAP3 Encryption. Can you Please work with RnD and help in getting a fix for that as well?

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#1
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6 Reply
Re:Deco Automatically changing Security Encryption From WAP3 to WAP2
a week ago

  @Atul72 

 

I have no idea why it's changing your settings on you

 

@David-TP Have you had reports about this before?

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:Deco Automatically changing Security Encryption From WAP3 to WAP2
a week ago

  @Atul72 

Hi, thank you very much for the feedback.

Deco X20_V3.0 has received firmware upgrades in the past few weeks, and it is suggested to manually update to the following version:

Deco X20(EU)_V3_1.3.0 Build 20250722

(You could find the IP address for the satellite Deco X20 on the Deco APP>Device Settings and access to the individual web UI of the satellite Deco.)

 

After the firmware upgrade, if the same issue repeats again, could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

For the request of WPA3 support over IOT network, it is still under evaluation as most smart home devices still haven't added WPA3 security, and you can subscribe to this post and vote to add more support: IoT-Network option for WPA2/WPA3

 

Wait for your reply.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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Re:Deco Automatically changing Security Encryption From WAP3 to WAP2
a week ago

  @HelpFixDecoApp Earlier i was using WAP2/WAP3-Personal, so did not noticed it. Last month i switched it to WAP3 , post which every week seeing the same issue. I have also observed few threads on internet where other users have also reported similar problem, hence assuming it might be a defect. 

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#4
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Re:Deco Automatically changing Security Encryption From WAP3 to WAP2
a week ago

  @David-TP Thanks David. Let me manually update the V3 model and will let you know if it's able to resolve the issue or not. 

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#5
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Re:Deco Automatically changing Security Encryption From WAP3 to WAP2
Monday
Hi David, as per suggestion, I have updated the Firmware on V3 Deco. However, it has not resolved the Issue. Here are additional Pointers which I observed yesterday : -Moment my network encryption was changed to WPA2 From WPA3 (Main Network was set to WPA3 only and Guest Network set to WPA3 Personal and WPA2 ) and IOT network was at WPA2. I immediately tried updating it back to WPA3 using Deco App. However, both Main and Guest Network were only showing three protocols only WPA2, WPA/WPA2 and None. There was no visible option for WPA3 and WPA2/WPA3 Personal. Moement I restarted my V3 Deco, WPA3 options started to appear for Guest and Main Network and i have to manually enable the WPA3 Again and have to enable the Device Isolation manually. This is impacting both the WPA3 and Device Isolation Feature of Deco. As and when this happens, it disables Device Isolation and sets all networks to WPA2. I have generated the App logs as suggested and submitted it via App as well.
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#6
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Re:Deco Automatically changing Security Encryption From WAP3 to WAP2
Monday

  @Atul72 

Hi, thanks for the APP logs. They have been forwarded to the senior engineers for further analysis.

Please check the email later for more suggestions.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#7
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