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My Deco M5's SSID keeps reverting to the First SSID that I created at initial setup

My Deco M5's SSID keeps reverting to the First SSID that I created at initial setup

My Deco M5's SSID keeps reverting to the First SSID that I created at initial setup
My Deco M5's SSID keeps reverting to the First SSID that I created at initial setup
Wednesday - last edited Yesterday
Model: Deco M5  
Hardware Version:
Firmware Version: 1.7.12 Build 20250402 Re;. 69733

i Friends,

I am facing a wierd situation. My Deco M5's SSID keeps reverting to the First SSID that I created during my first setup after the unboxing of device.

 

I gave SSID "ABCDE" when i first setup my mesh routers. I have 1 main Deco M5 and 1 satellite Deco M5.

 

After few months, i had to reset the device. I have reset both devices and configured again this time giving SSID as "QWERTy"

 

However, with in 10 minutes, "QWERTY" completely disappeared and "ABCDE" came back. This is happening mutiple times and is quite frustrating

 

I know how to reset the device and have done this step few times. The firmware is also up to date

 

Please assist

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#1
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4 Reply
Re:My Deco M5's SSID keeps reverting to the First SSID that I created at initial setup
Yesterday

  @RamGopi 

Hi, welcome to the community.

Were the Deco M5 units provided by the ISP, as the current firmware seems to be a locally customized version?

 

Have you tried to manually reset both Deco M5 units before: hold the reset pinhole for 1s?

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:My Deco M5's SSID keeps reverting to the First SSID that I created at initial setup
Yesterday
Thanks @dDavid-Tp. Yes, these were provided by ISP. I have done close to 5 resets on both the devices main M5 and satellite. I have also tried interchanding them. After doing Reset, i will perform the whole setup related actions and the new SSID will show for 10 minutes and after that, it will revert fo old SSID Still the same
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#3
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Re:My Deco M5's SSID keeps reverting to the First SSID that I created at initial setup
Yesterday

@David-TP 

 

Would a firmware recovery work? Or will it fail because the unit was provided by an ISP?

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#4
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Re:My Deco M5's SSID keeps reverting to the First SSID that I created at initial setup
Yesterday

@HelpFixDecoApp 

I'm not sure whether firmware recovery helps. But there is no firmware bin download link for the ISP-customized version, so when the Deco M5 is in recovery mode, there is no firmware available to upload to the TFTP recovery tool.cool

 

@RamGopi , I think you can contact the ISP to see if there is any new firmware for an upgrade, as the standard model has been updated to the 1.9.0 version.

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#5
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