VPN Client stuck on connecting

VPN Client stuck on connecting

VPN Client stuck on connecting
VPN Client stuck on connecting
Yesterday
Model: Deco X50  
Hardware Version:
Firmware Version: 1.6.7

hello.

 

I setup a VPN client on the deco x50 but status stuck on "connecting".

Server is L2TP.

 

On my computer, VPN client is working so i know the server is online.

I have a VPN server on my NAS.

 

 

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#1
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Re:VPN Client stuck on connecting
19 hours ago

  @john2345 

Hi, welcome to the community.

There was a similar post a few weeks ago also about Deco X55-1.6.7. It is an OpenVPN server hosted on the remote NAS.

https://community.tp-link.com/en/home/forum/topic/838070

 

Could you please send an email to support.forum@tp-link.com with the following details:

 [Forum Escalation][ID 841078] VPN Client stuck on connecting

 (Please try to turn off the VPN Client on the Deco APP and restart the Deco once. Then enable the VPN Client and configure the server details again. After that, please save a copy of the web UI log.

 

Thank you very much.

Best regards.

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#2
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