Deco app is crashing
Hello
Deco app on iphone is crashing after i open it for the fifth/sixth time or so
only way I found to make it work again is reinstalling it
any way to open a support case for that issue? Did not find how to do so
thansks!
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Hi, I saw a similar description yesterday here: https://community.tp-link.com/en/home/forum/topic/841032
The user here has posted a YouTube video link. Is it like the issue you are experiencing now?
How about your Deco APP version? is it also IOS 3.9.209?
You can also refer to this link to help me submit the Deco APP log: How to submit Deco APP log
Thank you very much.
Best regards.
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Hello @David-TP
i am facing the exact same issue. Latest deco app as well (3.9.209) but I have 3x BE65. So the issue seems to be tied to deco app not to deco devices
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Thanks for the update. If you still had this issue, could you please help me submit the Deco APP log?
Wait for your reply.
Best regards.
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i sent an email to support@tplinkfrance.zohodesk.com
hence the issue is tracked thru case 63900 now
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hello exactly the same here. Discovered this today. Be65 1.1.1 and an app that is up to date. Possible to be notified for the issue ?
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