VPN not connecting
2. What kind of VPN server you are connecting to? NordVPN
3. What kind of VPN type are you choosing on the TP-Link router, OpenVPN, or PPTP VPN?OpenVPN
4. What kind of VPN Client software you were using on the local PC or phone when it was connecting fine? Please test and make sure you can connect to the server with third-party software, such as OpenVPN Connect for OpenVPN and WireGuard App for WireGuard VPN. It was working fine last week and now it is just stuck on connecting but wont fully connect
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Hello@dmoton22 ,
Welcome to our community.
Please refer to the troubleshooting guides for VPN server issue.
How do I troubleshoot if the OpenVPN is not connecting
VPN Server Is Not Working Properly on TP-Link Wi-Fi Routers
If the above steps still cannot solve the problem, please provide the following information for further troubleshooting:
1. Your specific network topology. For example, ISP modem—router)))((( client devices Note: — stands for wired connection,)))((( stands for wireless connection
2. Screenshots of the router’s WAN IP address
Best Regards.
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Hello@dmoton22 ,
Welcome to our community.
Please refer to the troubleshooting guides for VPN server issue.
How do I troubleshoot if the OpenVPN is not connecting
VPN Server Is Not Working Properly on TP-Link Wi-Fi Routers
If the above steps still cannot solve the problem, please provide the following information for further troubleshooting:
1. Your specific network topology. For example, ISP modem—router)))((( client devices Note: — stands for wired connection,)))((( stands for wireless connection
2. Screenshots of the router’s WAN IP address
Best Regards.
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@Joseph-TP after reviewing those steps, I still am having no luck connecting. My wireless router is connected to the wall, and all devices are just connected wirelessly through Wi-Fi.
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Hello@dmoton22 ,
If the above steps still cannot solve the problem, please provide the following information for further troubleshooting:
1. Your specific network topology. For example, ISP modem—router)))((( client devices Note: — stands for wired connection,)))((( stands for wireless connection
2. Screenshots of the router’s WAN IP address
3. The .ovpn file for OpenVPN, and screenshots of all VPN Settings
4. Log file of the VPN client, if you have.
Then email files to support.forum@tp-link.com, attaching [Forum ID 841224] and details, and we will have a dedicated person to assist in analysis and follow-up.
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