Home Network Community > Wi-Fi Routers > BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
< Wi-Fi Routers

BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
2025-09-13 11:48:30 - last edited 2025-10-18 15:53:39
Tags: #Wi-Fi 6E #6 GHz #Wi-Fi 7
Model: Archer BE800  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20250724 rel.34636(4555)

Tags: #6 GHz #Wi-Fi 6E

Model: Archer BE800  

Hardware Version: V1

Firmware Version:  1.3.1 Build 20250724 rel.34636(4555)

Pretty simple problem description really

 

1. If I keep my 6Ghz band to “802.11ax/be mixed”, my WiFi 7 devices can detect and connect to the SSID but my WiFi 6E devices cannot see it. 
2. If I keep my 6Ghz band to “802.11ax only”, neither my WiFi 7 devices nor my WiFi 6E devices can see the SSID

 

It’s as if WiFi 6E (802.11ax) does not exist. I tried factory reset and setting up from scratch. 

Similar post:
BE800 not advertising WiFi 6E (802.11ax) - Home Network Community

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)-Solution
2025-09-15 08:52:27 - last edited 2025-10-18 15:53:39

Hello @mokurai82 ,

Welcome to our community.

 

Before you updated the firmware to 1.3.1, could the WiFi 7 devices and WiFi 6E devices access the 6Ghz normally?

If your router's region version is the EU version, please check if there is a new firmware.

 

Additionally, what are the models and operating systems used by your clients? Have you checked the security settings on these devices?

 

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
  0  
  0  
#5
Options
6 Reply
Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
2025-09-13 12:53:02

  @mokurai82 

Just to clarify. What I meant is that MLO works when set to 802.11ax/be mixed. However, the 6Ghz no longer works in any capacity.
 

  0  
  0  
#2
Options
Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
2025-09-14 09:12:49

Ok now I can no longer connect to MLO as well.

  0  
  0  
#3
Options
Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
2025-09-14 10:29:28

I've done some more testing, and it works ok when set to 80Mhz channel width only. I am in Poland and there are a lot of airplanes flying, so maybe that is why?
160hz and 320hz do not work at all.

  0  
  0  
#4
Options
Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)-Solution
2025-09-15 08:52:27 - last edited 2025-10-18 15:53:39

Hello @mokurai82 ,

Welcome to our community.

 

Before you updated the firmware to 1.3.1, could the WiFi 7 devices and WiFi 6E devices access the 6Ghz normally?

If your router's region version is the EU version, please check if there is a new firmware.

 

Additionally, what are the models and operating systems used by your clients? Have you checked the security settings on these devices?

 

 

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
Recommended Solution
  0  
  0  
#5
Options
Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
2025-09-15 15:45:24

  @Joseph-TP 

Hi Joseph,

I think I first updated the firmware to 1.3.1, and it worked for a while and then gradually got worse and worse with the 6Ghz band in particular.

There are military exercises in Poland and I think there might be additional interference, which is why only the narrowest 80Mhz channel width works.

I will try to broaden the channel width in a week or so and will let you know if the issue subsided.

Thank you for your help.

Kind Regards

  1  
  1  
#6
Options
Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
2025-09-17 08:48:08

  @mokurai82 ,

Sure, feel free to reply here if you have any updates.

Welcome to Our Community！ Check Out the Latest Posts: △New Firmware for Archer BE400 V1 to Support IPv6 VPN, Wake On LAN, and More △New Firmware for Archer BE800 V1 to Support VPN Merge, EasyMesh Guest/IoT Network Extend, and More △Enhanced EasyMesh Support with Extended Guest/IoT/MLO Networking and Advanced Features for BE550 V2 △New Firmware for Archer BE900 V2 to Support Multi-WAN, DoH/DoT, EasyMesh in AP Mode and More If you found the post or response helpful, click Helpful. If an answer solves your problem, click Recommended Solution so that others can benefit from it.
  0  
  0  
#7
Options

Information

Helpful: 0

Views: 900

Replies: 6

Tags

Wi-Fi 6E 6 GHz Wi-Fi 7
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.