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BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)

BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)

BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
Saturday
Tags: #Wi-Fi 6E #6 GHz #Wi-Fi 7
Model: Archer BE800  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20250724 rel.34636(4555)

Tags: #6 GHz #Wi-Fi 6E

Model: Archer BE800  

Hardware Version: V1

Firmware Version:  1.3.1 Build 20250724 rel.34636(4555)

Pretty simple problem description really

 

1. If I keep my 6Ghz band to “802.11ax/be mixed”, my WiFi 7 devices can detect and connect to the SSID but my WiFi 6E devices cannot see it. 
2. If I keep my 6Ghz band to “802.11ax only”, neither my WiFi 7 devices nor my WiFi 6E devices can see the SSID

 

It’s as if WiFi 6E (802.11ax) does not exist. I tried factory reset and setting up from scratch. 

Similar post:
BE800 not advertising WiFi 6E (802.11ax) - Home Network Community

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#1
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5 Reply
Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
Saturday

  @mokurai82 

Just to clarify. What I meant is that MLO works when set to 802.11ax/be mixed. However, the 6Ghz no longer works in any capacity.
 

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#2
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Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
Sunday

Ok now I can no longer connect to MLO as well.

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#3
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Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
Sunday

I've done some more testing, and it works ok when set to 80Mhz channel width only. I am in Poland and there are a lot of airplanes flying, so maybe that is why?
160hz and 320hz do not work at all.

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#4
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Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
Yesterday

Hello @mokurai82 ,

Welcome to our community.

 

Before you updated the firmware to 1.3.1, could the WiFi 7 devices and WiFi 6E devices access the 6Ghz normally?

If your router's region version is the EU version, please check if there is a new firmware.

 

Additionally, what are the models and operating systems used by your clients? Have you checked the security settings on these devices?

 

 

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#5
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Re:BE800 not advertising WiFi 6E (802.11ax) (Firmware 1.3.1)
Yesterday

  @Joseph-TP 

Hi Joseph,

I think I first updated the firmware to 1.3.1, and it worked for a while and then gradually got worse and worse with the 6Ghz band in particular.

There are military exercises in Poland and I think there might be additional interference, which is why only the narrowest 80Mhz channel width works.

I will try to broaden the channel width in a week or so and will let you know if the issue subsided.

Thank you for your help.

Kind Regards

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#6
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Replies: 5

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