Slow WIFI BE550

Slow WIFI BE550

Slow WIFI BE550
Slow WIFI BE550
Yesterday
Model: Archer BE550  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20250813 rel.27119(4555)

Hello. I purchased a TP-Link Archer BE550 router.

 

My internet provider (ISP) offers me a speed of 900Mbps, although it often reaches as low as 1Gbps. I have several devices connected to the router, both wired and via Wi-Fi. One is a Windows PC, another is a Mac Mini M4, and the third is a Switch 2. The rest work via Wi-Fi (phone, tablet, etc.).

 

On my computers, the speed is the same as if I connected the cable directly to the ISP's modem, which is around 900-1000Mbps. However, via Wi-Fi, the maximum speed I was able to record was around 300-400Mbps. It didn't matter which device I used – a Mac Mini M4 via Wi-Fi for testing (I disconnected the network cable from the Mac for the test), an iPhone 13PM, an iPad 9th generation, a Galaxy a70, and an iPad 11th generation. Each test was conducted at a distance of about 1 meter from the router. The closer I got, the speed remained the same, but the further I got, the worse it got.

 

Is it normal that I only get these speeds over Wi-Fi?


I've read in reviews that this router offers "amazing speeds," but I can't seem to get them on any of the settings I tested.

I tested 2.4 GHz (here, about 150 Mbps), 5 GHz, and 6 GHz, as well as MLO (max 400 Mbps).

 

I selected the channels after scanning the network with Wifi Explorer, which turned out to be the least congested or completely free. Setting it to auto was even worse.

After configuring the router, I noticed how low the Wi-Fi speeds were. I tried every setting I could think of (changing channels, bandwidth, security type), but nothing helped. So I restored the router to factory settings because I thought I'd made a mistake, but the speeds didn't change. My old router from a few years ago (Archer A6) had Wi-Fi speeds almost twice as fast! So there's either something wrong with the router, the software, or my settings.

 

 

Please help, I don't know if I should keep trying or return it to the seller.

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#1
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3 Reply
Re:Slow WIFI BE550
Yesterday
From the screenshot of your wireless settings I noticed that Smart Connect is disabled. It’s usually best to keep Smart Connect enabled so the router can automatically steer devices to the most suitable band. That often improves Wi-Fi performance and can help you get closer to the expected speeds. Maybe worth trying
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#2
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Re:Slow WIFI BE550
Yesterday

  @Vendex I tried this setting too. It didn't change the Wi-Fi speed at all. I've tried every possible configuration and haven't been able to get above 400Mbps. Although that's very rare. Usually, the average speed is 250-300Mbps.

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#3
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Re:Slow WIFI BE550
11 hours ago

Hello@Rafcio8 ,

Welcome to our community.

 

Please change the wireless channel and channel width on the TP-Link router. You may refer to Changing Channel and Channel Width on a TP-Link Router (new logo). (You may change 2.4G channel width to 40MHZ, 5G channel width to 80MHZ or 160MHZ).

Please disable the QoS and Parental Settings on the TP-Link router.

For more details, please refer to What should I do if my internet connection is slow?

 

Have you tested the speed on each band? Are they all the same? Please tested the link speed as below on each band: How to check the associated/link speed on a wireless client.

 

Also, we would like to escalate your case to the support engineers, and they will follow up on it. If you are willing to conduct further analysis, please check your inbox and respond.

 

 

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#4
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