Unable to rebind RE550 after reset
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hello
after some connections problems, I've reinstalled, factory reset my range extender Re550.
It work fine but I cannot bind it with my to link id .
Before resetting it was bind to my id and I was able to see it in theter app as cloud device, but now I cannot see it.
Another issue is that I cannot access the web interface of the extender.
is there a way to resolve this issues ?
Ok, that is weird. I assume you are still using the same phone with the same Tether app as before the reset of the RE550, right?
Anyway, what about the other problem you mentioned? Not being able to access the web interface of the extender.
Can you please do the following?
Open the Tether app, tap on the picture of the RE550 (should be similar to the screenshot below) and then check if the screen that opens displays an "IP" address among various other information. If it does, then note that IP address, open a web browser on your phone and enter that exact IP address in the address bar of the web browser. Does the web interface page open or not?
Ok, that is weird. I assume you are still using the same phone with the same Tether app as before the reset of the RE550, right?
Anyway, what about the other problem you mentioned? Not being able to access the web interface of the extender.
Can you please do the following?
Open the Tether app, tap on the picture of the RE550 (should be similar to the screenshot below) and then check if the screen that opens displays an "IP" address among various other information. If it does, then note that IP address, open a web browser on your phone and enter that exact IP address in the address bar of the web browser. Does the web interface page open or not?
