Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany

Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany

Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany
Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany
2025-09-28 16:43:01 - last edited 3 weeks ago
Model: Deco X50-5G  
Hardware Version: V2
Firmware Version: 1.1.0 Build 20250719 Rel. 59911

I can only connect to the deco via LAN. There is no wireless functionality. I use the following configuration: IPv4 + IPv6 , APN-Type: static, APN: internet.v6.telekom, authenticationmethod: CHAP

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Re:Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany-Solution
2025-09-29 03:06:43 - last edited 3 weeks ago

  @haumah 

Hi, welcome to the community.

"There is no wireless functionality", do you mean WiFi is connected, but no internet access?

How about the LED status on the Deco, solid white?

 

Can you send an email to support.forum@tp-link.com with the following details:

Subject:[Forum Escalation][ID 843108] Deco X50-5G with Telekom  "5G+ Gaming" SIM

  • A screenshot of the internet status, such as

Would there be a valid IPV4 address in the internet status page?

 

Wait for your reply.

Best regards.

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Re:Deco X50-5G no mobile connection since the switch to "5G+ Gaming" Option from Telekom Germany-Solution
2025-09-29 03:06:43 - last edited 3 weeks ago

  @haumah 

Hi, welcome to the community.

"There is no wireless functionality", do you mean WiFi is connected, but no internet access?

How about the LED status on the Deco, solid white?

 

Can you send an email to support.forum@tp-link.com with the following details:

Subject:[Forum Escalation][ID 843108] Deco X50-5G with Telekom  "5G+ Gaming" SIM

  • A screenshot of the internet status, such as

Would there be a valid IPV4 address in the internet status page?

 

Wait for your reply.

Best regards.

Recommended Solution
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#2
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