Deco X20 keeps resetting and deleting my network setup

Deco X20 keeps resetting and deleting my network setup

Deco X20 keeps resetting and deleting my network setup
Deco X20 keeps resetting and deleting my network setup
2025-09-30 15:19:57 - last edited 2025-10-13 09:11:17
Model: Deco X20  
Hardware Version:
Firmware Version:

I have been experiencing a recurring issue with my Deco X20 mesh system. Multiple times now, the device suddenly disconnects and seems to reset itself completely. When this happens, my entire network configuration is deleted, and I am forced to set it up again from scratch as if it were a brand-new product.

 

This is very frustrating, as I lose all my settings each time. Has anyone else experienced this issue, and is there a known solution?

 

Thank you in advance for any help or advice.

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#1
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1 Accepted Solution
Re:Deco X20 keeps resetting and deleting my network setup-Solution
2025-10-04 02:18:24 - last edited 2025-10-13 09:11:17

  @arvinth0000 

Hi, can I have the firmware version of your Deco X20?

Have you also seen Deco X20 turn flashing blue when all the settings are lost?

It is suggested to set another Deco as the main Deco to see whether it helped.

How to replace the main Deco with another Deco

Wait for your reply.

Best regards.

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#2
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Re:Deco X20 keeps resetting and deleting my network setup-Solution
2025-10-04 02:18:24 - last edited 2025-10-13 09:11:17

  @arvinth0000 

Hi, can I have the firmware version of your Deco X20?

Have you also seen Deco X20 turn flashing blue when all the settings are lost?

It is suggested to set another Deco as the main Deco to see whether it helped.

How to replace the main Deco with another Deco

Wait for your reply.

Best regards.

Recommended Solution
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  0  
#2
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