Deco M5 management unstable

Deco M5 management unstable

19 Reply
Re:Deco M5 losing management
a week ago

David-TP wrote

  @Fernando-s-l 

Hi, the latest link should be another beta version, build 20251022 rel 64235, which has been further modified based on 0926 beta.

If this one didn't help either, could you please also help me submit the Deco App log so that I can forward your case to the senior engineer for further assistance:

How to submit Deco APP log

Wait for your reply.

Best regards.

  @David-TP 

 

Could you send the link to build 20251022 rel 64235 download?

 

Thanks

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#12
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Re:Deco M5 losing management
a week ago

  @Fernando-s-l 

Hi, the beta firmware has been sent via Inbox. Can you receive my message?

Best regards.

 

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#13
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Re:Deco M5 losing management
a week ago

  @David-TP I'm Currently on 1.9.1 20250926 rel 53742 which seems to have resolved the issue of all non-main Decos appearing offline in app (despite actually working and green).

There were some issues in web management but I didn't mind much because of the app, however I'm a beta enthusiast so wouldn't mind testing 20251022 rel 64235 to see if there are improvements there. I'm on access point mode as well

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#14
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Re:Deco M5 losing management
a week ago

  @David-TP I would also like to try the latest beta firmware if possible, since I'm having a lot of issues with my Amazon devices since going to the public version of 1.9.1.

 

Could you send to my Inbox?

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#15
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Re:Deco M5 losing management
a week ago

  @baobab681 

Hi, welcome to the community.

Can you share more details here on what issues you had with the Amazon devices so I can check whether the beta firmware is suitable for your case?

Wait for your reply.

Best regards.

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#16
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Re:Deco M5 losing management
Saturday

  @David-TP The Amazon devices often seem to have communication issues among themselves - this shows up as incorrect / stopped music playback, speaker groups that are no longer grouped etc. It was working very well until I recently applied 1.9.1 Build 20250909 Rel. 37570 to my system.

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#17
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Re:Deco M5 losing management
Tuesday

@David-TP any response, sir? I'd like to try a more recent firmware if one exists.

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#18
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Re:Deco M5 losing management
Tuesday

  @baobab681 

Hi, can I have the model numbers of the Amazon smart speakers?

By the way, have you ever tried to remove and add the smart speakers again on the Alexa App?

I'll share the beta firmware via email address and please check whether you can receive my email.

Best regards.

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#19
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Re:Deco M5 losing management
Wednesday

  @David-TP I received the email - thank you. I will try the firmware. It will take me a couple of weeks to determine if it's more stable. The problem could also lie with Amazon - it got very messy during their recent AWS outage for example.

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#20
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