Unlocking a TPG modem

Unlocking a TPG modem

Unlocking a TPG modem
Unlocking a TPG modem
3 weeks ago
Model: VX420-G2h  
Hardware Version:
Firmware Version:

Hi,

I have a tpg modem vx420-g2v v2.0. It has tpg firmware, tplink support says to contact tpg to get new firmware so I can switch providers, I've already tried that with no luck. Has anyone been able to get generic firmware to unlock the modem?

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Re:Unlocking a TPG modem
2 weeks ago

Hello @Postmaster72 ,

As you know, vx420-g2v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs.
Due to the specialized nature of the firmware on your device, we are unfortunately unable to provide firmware.

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