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My modem constantly restarting itself

My modem constantly restarting itself

My modem constantly restarting itself
My modem constantly restarting itself
2025-10-10 18:42:26 - last edited 2025-11-14 08:44:26
Tags: #Firmware Update #Restarting
Model: Archer VX1800v  
Hardware Version: V1
Firmware Version: 0.12.0 2.0.0 v6092.0 Build 240329 Rel.14160n

Today, I've changed my dns settings to AdGuard DNS in modem interface. Then several times in today approx.  every 10 minutes modem restarted itself with factory settings. I've contacted with my national customer service. They said update your firmware to last version and i did. But my trouble still go on and i don't know why this happened to me.  

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1 Accepted Solution
Re:My modem constantly restarting itself-Solution
2025-10-13 07:17:42 - last edited 2025-11-14 08:44:26

Hello @Erewhon,

Welcome to our community.

 

May I know why you set the modem's DNS server to AdGuard DNS? Can you still log in to the modem's web interface? If yes, please change DNS to google DNS:8.8.8.8 and 8.8.4.4

 

If it doesn't work, please hard reset it as follows:

Press and hold down the reset button for 10 seconds to reset the modem router to factory default settings.

 

Then configure the modem again. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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Re:My modem constantly restarting itself-Solution
2025-10-13 07:17:42 - last edited 2025-11-14 08:44:26

Hello @Erewhon,

Welcome to our community.

 

May I know why you set the modem's DNS server to AdGuard DNS? Can you still log in to the modem's web interface? If yes, please change DNS to google DNS:8.8.8.8 and 8.8.4.4

 

If it doesn't work, please hard reset it as follows:

Press and hold down the reset button for 10 seconds to reset the modem router to factory default settings.

 

Then configure the modem again. 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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