connectivity
connectivity
After update the latest firmware i am facing some problem in ping request time out through wifi when pinging by using laptop and also in mobile phones sometimes some apps like you tube, instagram are not working properly and after restarting the router everything backs to normal for 2-3 hours and again facing the same issue i am using ofdma and twt with 2ghz and 5ghz on. i changed my router for one day and noticed that there was no problem,it suggests that this problem not from provider... please help what to do... Through lan there was no problem such that
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Hello @greninja ,
Have you tested other clients? Can they normally connect to the WiFi?
Is the high ping still present? Please check the performance of apps like YouTube and Instagram on your phone and other wireless clients.
For laptops, please forget the Wi-Fi connection, shut down and restart the laptop, and then try connecting to the Wi-Fi test network again.
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@Joseph-TP ping is very good now... I tried in mobile phones there were no issues in apps like instagram and you tube but in laptops there were issues of connecting and reconnecting i will upload ping details and all in afternoon
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@Joseph-TP sorry joseph i am outside my home for some medical emergency in my family so i can't upload anything for two days please allow me 2 to 3 days to upload and state my problem
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No worry, feel free to contact us at your convenient time.
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@Joseph-TP sorry for the delay... ping is much better now and the problem of you tube and instagram not running well, problem is gone but i think auto reboot helps i am using auto reboot and it sweeps away some problems of having 100% cpu usage ... i attached ping test result from my laptop
Microsoft Windows [Version 10.0.26100.5074]
(c) Microsoft Corporation. All rights reserved.
PING TEST CONNECTED 2.4GHZ
C:\Users\subha>PING 192.168.0.1 -n 30
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Reply from 192.168.0.1: bytes=32 time=16ms TTL=64
Reply from 192.168.0.1: bytes=32 time=15ms TTL=64
Reply from 192.168.0.1: bytes=32 time=25ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=8ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Reply from 192.168.0.1: bytes=32 time=8ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Reply from 192.168.0.1: bytes=32 time=8ms TTL=64
Reply from 192.168.0.1: bytes=32 time=6ms TTL=64
Reply from 192.168.0.1: bytes=32 time=11ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=8ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Reply from 192.168.0.1: bytes=32 time=8ms TTL=64
Reply from 192.168.0.1: bytes=32 time=5ms TTL=64
Ping statistics for 192.168.0.1:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 4ms, Maximum = 25ms, Average = 7ms
PING TEST CONNECTED 5GHZ
C:\Users\subha>ping 192.168.0.1 -n 30
Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=8ms TTL=64
Reply from 192.168.0.1: bytes=32 time=59ms TTL=64
Reply from 192.168.0.1: bytes=32 time=5ms TTL=64
Reply from 192.168.0.1: bytes=32 time=7ms TTL=64
Reply from 192.168.0.1: bytes=32 time=11ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=8ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=6ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=6ms TTL=64
Reply from 192.168.0.1: bytes=32 time=5ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=3ms TTL=64
Reply from 192.168.0.1: bytes=32 time=5ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=5ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Reply from 192.168.0.1: bytes=32 time=4ms TTL=64
Ping statistics for 192.168.0.1:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 3ms, Maximum = 59ms, Average = 6ms
C:\Users\subha>
THANK you for the Beta version it helps me a lot
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@Joseph-TP sys log of my router as follows but i can,t understand why that error config importing failed and failed to read lan on though it was not creating any problem for me but just for curiosity
2025-10-23 21:17:51 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 21:17:51 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 21:17:51 Led Controller ERROR [1798] Config importing failed
2025-10-23 21:17:51 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 21:17:47 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 21:17:47 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 21:17:47 Led Controller ERROR [1798] Config importing failed
2025-10-23 21:17:47 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 21:17:22 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 21:17:22 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 21:17:22 Led Controller ERROR [1798] Config importing failed
2025-10-23 21:17:22 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 20:11:12 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 20:11:12 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 20:11:12 Led Controller ERROR [1798] Config importing failed
2025-10-23 20:11:12 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 19:37:46 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 19:37:46 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 19:37:46 Led Controller ERROR [1798] Config importing failed
2025-10-23 19:37:46 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 19:37:44 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 19:37:44 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 19:37:44 Led Controller ERROR [1798] Config importing failed
2025-10-23 19:37:44 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 18:43:50 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 18:43:50 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 18:43:50 Led Controller ERROR [1798] Config importing failed
2025-10-23 18:43:50 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 18:42:33 Led Controller INFO [1798] Start to run WAN1_OFF
2025-10-23 18:42:33 Led Controller INFO [1798] Start to run WAN0_ON
2025-10-23 18:42:33 Led Controller ERROR [1798] Config importing failed
2025-10-23 18:42:33 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 17:45:42 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 17:45:42 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 17:45:42 Led Controller ERROR [1798] Config importing failed
2025-10-23 17:45:42 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 17:45:37 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 17:45:37 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 17:45:37 Led Controller ERROR [1798] Config importing failed
2025-10-23 17:45:37 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 17:45:17 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 17:45:17 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 17:45:17 Led Controller ERROR [1798] Config importing failed
2025-10-23 17:45:17 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 08:29:47 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 08:29:47 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 08:29:47 Led Controller ERROR [1798] Config importing failed
2025-10-23 08:29:47 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 08:28:31 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 08:28:31 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 08:28:31 Led Controller ERROR [1798] Config importing failed
2025-10-23 08:28:31 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 08:28:29 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 08:28:29 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 08:28:29 Led Controller ERROR [1798] Config importing failed
2025-10-23 08:28:29 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 07:17:58 Led Controller INFO [1798] Start to run WIFI2G_ON
2025-10-23 07:17:58 Led Controller INFO [1798] Start to run WIFI5G_ON
2025-10-23 07:17:57 Led Controller INFO [1798] Start to run WIFI2G_ON
2025-10-23 07:17:57 Led Controller INFO [1798] Start to run WIFI5G_ON
2025-10-23 07:17:53 Led Controller INFO [1798] Start to run WIFI2G_ON
2025-10-23 07:17:53 Led Controller INFO [1798] Start to run WIFI5G_ON
2025-10-23 07:15:42 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 07:15:42 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 07:15:42 Led Controller ERROR [1798] Config importing failed
2025-10-23 07:15:42 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 07:15:40 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 07:15:40 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 07:15:40 Led Controller ERROR [1798] Config importing failed
2025-10-23 07:15:40 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 07:15:18 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 07:15:18 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 07:15:18 Led Controller ERROR [1798] Config importing failed
2025-10-23 07:15:18 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 07:15:16 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 07:15:16 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 07:15:16 Led Controller ERROR [1798] Config importing failed
2025-10-23 07:15:16 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 07:01:33 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 07:01:33 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 07:01:33 Led Controller ERROR [1798] Config importing failed
2025-10-23 07:01:33 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 07:01:29 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 07:01:29 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 07:01:29 Led Controller ERROR [1798] Config importing failed
2025-10-23 07:01:29 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 07:01:09 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 07:01:09 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 07:01:09 Led Controller ERROR [1798] Config importing failed
2025-10-23 07:01:09 Led Controller DEBUG [1798] Failed to read LAN_ON
2025-10-23 06:03:35 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 06:03:35 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 06:03:35 Led Controller ERROR [1798] Config importing failed
2025-10-23 06:03:35 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 06:03:08 UPnP INFO [12255] Service stop
2025-10-23 06:02:58 NAT INFO [9260] IPSEC ALG enabled
2025-10-23 06:02:58 NAT INFO [9260] L2TP ALG enabled
2025-10-23 06:02:58 NAT INFO [9260] PPTP ALG enabled
2025-10-23 06:02:58 NAT INFO [9260] SIP ALG enabled
2025-10-23 06:02:58 NAT INFO [9260] RTSP ALG enabled
2025-10-23 06:02:58 NAT INFO [9260] H323 ALG enabled
2025-10-23 06:02:57 NAT INFO [9260] TFTP ALG enabled
2025-10-23 06:02:57 NAT INFO [9260] FTP ALG enabled
2025-10-23 06:02:52 Led Controller INFO [1798] Start to run WAN1_ON
2025-10-23 06:02:52 Led Controller INFO [1798] Start to run WAN0_OFF
2025-10-23 06:02:52 Led Controller ERROR [1798] Config importing failed
2025-10-23 06:02:52 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 06:02:52 Remote Management INFO [11191] Service stop
2025-10-23 06:02:45 Led Controller INFO [1798] Start to run WAN1_OFF
2025-10-23 06:02:45 Led Controller INFO [1798] Start to run WAN0_ON
2025-10-23 06:02:44 Led Controller ERROR [1798] Config importing failed
2025-10-23 06:02:44 Led Controller DEBUG [1798] Failed to read LAN_OFF
2025-10-23 06:02:32 QoS INFO [10318] Service start
2025-10-23 06:02:31 Led Controller INFO [1798] Start to run STATUS_ON
2025-10-23 06:02:31 QoS INFO [10318] Function disabled
2025-10-23 06:02:31 QoS INFO [10318] Service stop
2025-10-23 06:02:28 Led Controller INFO [1798] Start to run GENERAL
2025-10-23 06:02:25 NAT INFO [9260] Initialization succeeded
2025-10-23 06:02:21 NAT INFO [9260] Initialization succeeded
2025-09-04 00:01:23 Traffic Statistics INFO [9073] Service start
2025-09-04 00:01:09 Factory Reset INFO [8421] Service start
2025-09-04 00:00:57 Access Control INFO [7679] Service start
2025-09-04 00:00:57 Access Control INFO [7679] Function disabled
2025-09-04 00:00:55 NAT DEBUG [7175] Flush conntrack
2025-09-04 00:00:55 NAT INFO [7175] Function enabled
2025-09-04 00:00:55 NAT NOTICE [7175] Create NAT chain succeeded
2025-09-04 00:00:53 NAT INFO [7175] Initialization succeeded
2025-09-04 00:00:53 NAT INFO [7175] Initialization succeeded
2025-09-04 00:00:49 Basic Security INFO [5231] Service start
2025-09-04 00:00:49 Basic Security NOTICE [5231] Flush conntrack table succeeded
2025-09-04 00:00:36 Firewall INFO [3846] Service start
2025-09-04 00:00:26 IP & MAC Binding INFO [4215] Daemon connection succeeded
2025-09-04 00:00:26 IP & MAC Binding INFO [4215] ARP Binding disabled
2025-09-04 00:00:26 IP & MAC Binding INFO [4215] Config interface initialization succeeded
2025-09-04 00:00:26 IP & MAC Binding INFO [4215] Initialization succeeded
2025-09-04 00:00:23 UPnP INFO [3973] Service stop
2025-09-04 00:00:19 Led Controller INFO [1798] Start to run WIFI2G_ON
2025-09-04 00:00:19 Led Controller INFO [1798] Start to run WIFI5G_ON
2025-09-04 00:00:16 Remote Management INFO [3148] Service stop
2025-09-04 00:00:00 Led Controller INFO [1798] Start to run STATUS_SAN
2025-09-04 00:00:00 Time Settings INFO [1850] Service start
1970-01-01 08:00:20 Led Controller INFO [1798] Service start
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It appears that the LED controller module configuration import failed and the LAN status reading error occurred.
Did you set a reboot schedule? How often do you reboot? This is likely due to frequent router reboots.
However, if your network is normal, this anomaly can be ignored. Alternatively, you can continue to observe the router's network status for a while.
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Reboot only one in a day 6:00am only... But normally this error part came in syslog when i turned on my pc and turned off my pc which is connected through Lan... 'Yeah may be it can be ignored but is there any solution should i replace my router through service center ??'... Otherwise now all the problems are gone and i will monitor...
But my router is on beta testing when will get next stable update??
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Hello @greninja ,
If a wired PC triggers an LED controller error during startup or shutdown, I recommend comparing other PCs connected to the router to see if they experience the same error.
You can also consider checking the PC's settings to reduce the likelihood of such syslog errors.
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