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Off time not functioning properly

Off time not functioning properly

Off time not functioning properly
Off time not functioning properly
2025-10-15 08:42:35 - last edited 2025-10-21 02:15:12
Model: Deco X20  
Hardware Version: V1
Firmware Version: 1.2.10

I've set off time for multiple devices. All of them are still able to connect and browse the internet during the set times

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#1
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1 Accepted Solution
Re:Off time not functioning properly -Solution
2025-10-16 03:59:45 - last edited 2025-10-21 02:15:12

  @Hwtm 

Hi, thank you very much for the feedback.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Then here is some advice for your reference:

  • Check whether the System Time on Deco matches the actual time. System Time is under Deco APP>More>System
  • Try whether "Block" this Parental Control profile could stop the device from accessing the internet.

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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1 Reply
Re:Off time not functioning properly -Solution
2025-10-16 03:59:45 - last edited 2025-10-21 02:15:12

  @Hwtm 

Hi, thank you very much for the feedback.

Could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Then here is some advice for your reference:

  • Check whether the System Time on Deco matches the actual time. System Time is under Deco APP>More>System
  • Try whether "Block" this Parental Control profile could stop the device from accessing the internet.

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.2.10 New Firmware with Enhanced Stability & Interference Resistance ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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