Home Network Community > Range Extenders > Extensor que dejo de conectarse a internet
< Range Extenders

Extensor que dejo de conectarse a internet

Extensor que dejo de conectarse a internet

Extensor que dejo de conectarse a internet
Extensor que dejo de conectarse a internet
2025-10-18 11:47:46 - last edited 2025-11-14 08:15:44
Tags: #Network Connectivity
Model: RE550  
Hardware Version: V1
Firmware Version: 1.0.11 Build 220727 Rel.61738n

Hace 3 días, compré un extensor TP link modelo RE550, lo instalé sin problema alguno, al día siguiente ya no conectaba con internet. He seguido todos los pasos que se indican, pero solo consigue mantenerse la luz de encendido y apagado, las otras luces led de 2,4 GHz y 5G no se encienden, el router (vodafon), se encuentra a escasos 30 cm. del extensor.

En la app Tether, me dice que el estado de la red, es sin internet, que no está conectado a ninguna de las dos bandas.

 

  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:Extensor que dejo de conectarse a internet-Solution
2025-10-21 11:33:34 - last edited 2025-11-14 08:15:44

Hello @Guer ,

Welcome to our community.

 

According to Google Translate, your question is that your RE550 lost internet. If there is any discrepancy, please describe it in English.

 

Please refer to the following suggestions:

  1. Confirm the extender is properly located based on How to place your wireless Range Extender for optimal reception and performance.
  2. Ensure the firmware on the extender is up to date.
  3. Disable Parental Control or Access Control (Blacklist/ Whitelist) on the host router if they have been enabled for the extender.
  4. Turn off Band Steering (also called "Smart Connect" or "Whole-Home Wi-Fi") and set up different Wi-Fi names for the router's 2.4 GHz and 5 GHz networks.
  5. Adjust the wireless channels on the host router, such as channel 11 for 2.4 GHz and channel 48 for 5 GHz.

For more details, please take a look at What if the Range Extender keeps losing connection? 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Extensor que dejo de conectarse a internet-Solution
2025-10-21 11:33:34 - last edited 2025-11-14 08:15:44

Hello @Guer ,

Welcome to our community.

 

According to Google Translate, your question is that your RE550 lost internet. If there is any discrepancy, please describe it in English.

 

Please refer to the following suggestions:

  1. Confirm the extender is properly located based on How to place your wireless Range Extender for optimal reception and performance.
  2. Ensure the firmware on the extender is up to date.
  3. Disable Parental Control or Access Control (Blacklist/ Whitelist) on the host router if they have been enabled for the extender.
  4. Turn off Band Steering (also called "Smart Connect" or "Whole-Home Wi-Fi") and set up different Wi-Fi names for the router's 2.4 GHz and 5 GHz networks.
  5. Adjust the wireless channels on the host router, such as channel 11 for 2.4 GHz and channel 48 for 5 GHz.

For more details, please take a look at What if the Range Extender keeps losing connection? 

 

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: △New Firmware Update for Archer BE260/Archer BE400 to Support VPN Merge, New ECO Mode, and More △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
  0  
  0  
#2
Options

Information

Helpful: 0

Views: 77

Replies: 1

Tags

Network Connectivity
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.