Solution RE700X/RE705X/RE715X Shows Offline in the EasyMesh Device List After Updating to New Firmware
This Article Applied to:
RE700X(EU/US)_V1/V2
RE705X(EU/US)_V1/V2
RE715X(EU)_V2
Phenomenon:
We've gradually added support for EasyMesh R2/R3 to some models, such as the RE700X and RE705X, which made several enhancements, including EasyMesh Ethernet Backhaul networking capabilities.
This has met the needs of many users for optimized EasyMesh networking. We believe many users have already experienced these features!
Recently, we received feedback from some users that after updating the firmware, their Range Extenders are displaying an unusual "offline" status under the EasyMesh Device section on the main router. Please note that this abnormal display does not actually affect network usage.
We have identified the cause of this unexpected behavior, and our R&D department has also provided beta firmware for some models.
Available Solution:
If this unusual display does not affect your network usage, you can wait for the official firmware update. The following beta firmwares are available for manual download to verify whether they resolve this unexpected behavior:
| Model | Direct Download Links |
| RE700X(EU)_V1 RE705X(EU)_V1 RE715X(EU)_V2 |
RE700X(EU)_V1/RE705X(EU)_V1/RE715X(EU)_V2_1.3.0 Build 20251017(Beta Firmware) |
| RE700X(EU)_V2 RE705X(EU)_V2 |
RE700X(EU)_V2/RE705X(EU)_V2_1.3.0 Build 20251017(Beta Firmware) |
| RE700X(US)_V2 RE705X(US)_V2 |
RE700X(US)_V2/RE705X(US)_V2_1.3.0 Build 20251021(Beta Firmware) |
Note:
- Please be sure you have read the Beta Test Agreement before upgrading the pre-release firmware!
- For the sake of insurance, it's always recommended to save a copy of the range extender's Backup Config file before upgrading or downgrading.
- You may follow the guide to upgrade the firmware of your range extender. How to upgrade the firmware of my range extender.
If you have other models and experience the same abnormal display, please provide additional information, including but not limited to:
1. Complete network topology, including router and range extender models;
2. Ensure all devices are updated to the latest version and provide the firmware version here.
Thank you for your feedback and cooperation.
