Solution RE700X/RE705X/RE715X Shows Offline in the EasyMesh Device List After Updating to New Firmware
This Article Applied to:
RE700X(EU/US)_V2
RE705X(EU/US)_V2
RE700X(EU)_V1
RE705X(EU)_V1
RE715X(EU)_V2
Phenomenon:
We've gradually added support for EasyMesh R2/R3 to some models, such as the RE700X and RE705X, which made several enhancements, including EasyMesh Ethernet Backhaul networking capabilities.
This has met the needs of many users for optimized EasyMesh networking. We believe many users have already experienced these features!
Recently, we received feedback from some users that after updating the firmware, their Range Extenders are displaying an unusual "offline" status under the EasyMesh Device section on the main router. Please note that this abnormal display does not actually affect network usage.
We have identified the cause of this unexpected behavior, and our R&D department has also provided beta firmware for some models.
Available Solution:
If this unusual display does not affect your network usage, you can wait for the official firmware update. The following beta firmwares are available for manual download to verify whether they resolve this unexpected behavior:
| Model | Direct Download Links |
| RE700X(EU)_V1 RE705X(EU)_V1 RE715X(EU)_V2 |
RE700X(EU)_V1/RE705X(EU)_V1/RE715X(EU)_V2_1.3.0 Build 20251017(Beta Firmware) |
| RE700X(EU)_V2 RE705X(EU)_V2 |
RE700X(EU)_V2/RE705X(EU)_V2_1.3.0 Build 20251017(Beta Firmware) |
| RE700X(US)_V2 RE705X(US)_V2 |
RE700X(US)_V2/RE705X(US)_V2_1.3.0 Build 20251021(Beta Firmware) |
| RE605X(Non US)_V3 | RE605X(Non US)_V3_1.3.17 Build 20260302(Beta Firmware) |
| RE600X(EU/AS/JP)_V3 | RE600X(EU/AS/JP)_V3_1.3.17 Build 20260302(Beta Firmware) |
| RE600X(US)_V4 | RE600X(US)_V4_1.3.17 Build 20260302(Beta Firmware) |
Note:
- Please be sure you have read the Beta Test Agreement before upgrading the beta firmware!
- For the sake of insurance, it's always recommended to save a copy of the range extender's Backup Config file before upgrading or downgrading.
- You may follow the guide to upgrade the firmware of your range extender. How to upgrade the firmware of my range extender.
If you have other models and experience the same abnormal display, please provide additional information, including but not limited to:
1. Complete network topology, including router and range extender models;
2. Ensure all devices are updated to the latest version and provide the firmware version here.
Thank you for your feedback and cooperation.
Update Logs:
Mar 6th, Added RE605X_V3, RE600X_V3/V4 Beta Firmware
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Hello @DPL-TPL ,
Welcome to our community.
Here are a few additional things to try:
1. Try a different power socket. Plug the extender into a completely different outlet to rule out any power supply issue.
2. Perform the reset with the extender powered on. Use a pin to press and hold the reset hole until all the lights blink or turn on momentarily. There may be a slight difference in how long to hold it — please refer to the user manual for your specific model at https://www.tp-link.com/support/download/ for exact reset instructions.
3. Try restarting both the router and the extender together, then attempt to reconfigure the extender using the Tether App (tap the "+" button to add it). Setup guide: How to configure Range Extender via Tether APP
4. Ensure the router's Wi-Fi is working properly and that the extender is within a reasonable range during the recovery attempt.
If these troubleshooting steps (including hard resets) haven't resolved it, please contact Local Support for further assistance.
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