RE700X/RE705X/RE715X Shows Offline in the EasyMesh Device List After Updating to New Firmware

RE700X/RE705X/RE715X Shows Offline in the EasyMesh Device List After Updating to New Firmware

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Re:RE700X/RE705X/RE715X Shows Offline in the EasyMesh Device List After Updating to New Firmware
Wednesday - last edited Wednesday

Hello @DPL-TPL ,

Welcome to our community.

 

Here are a few additional things to try:
1. Try a different power socket. Plug the extender into a completely different outlet to rule out any power supply issue.
2. Perform the reset with the extender powered on. Use a pin to press and hold the reset hole until all the lights blink or turn on momentarily. There may be a slight difference in how long to hold it — please refer to the user manual for your specific model at https://www.tp-link.com/support/download/ for exact reset instructions.
3. Try restarting both the router and the extender together, then attempt to reconfigure the extender using the Tether App (tap the "+" button to add it). Setup guide: How to configure Range Extender via Tether APP 
4. Ensure the router's Wi-Fi is working properly and that the extender is within a reasonable range during the recovery attempt.

 

If these troubleshooting steps (including hard resets) haven't resolved it, please contact Local Support for further assistance.

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