AX73 FW
AX73 FW
When will you publish the EU FW for the AX73, you released it OTA 3 months ago roughly yet it still isn't available to download from the router support tab.
Tether still trunks the password at 25 characters for this router anyway, others work fine with a 32 character pw still, I did ask months ago but got no response other than from another kind forum user.
Silly things like these are making me consider where to go next for a router when the times comes I need a later wifi spec.
I look forward to your response this time.
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Hello@Bogle ,
Thank you for your reply. Please also keep an eye out for replies from the tech teams.
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Thanks Joseph, I got an automated reply showing me how to collect logs with nothing to do with the problem, I already gave them a test bench set up to try in house and it seems to have been ignored, I think I'll just not bother with the app anymore and probably switch sides when I go shopping for a W7 router, the lack of FW publishing has not been seen well by me given recent news in another country regarding certain things without going into it too deeply here.
Many thanks for your assistance anyway.
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Hello @Bogle ,
Thanks for your reply.
Generally speaking, collecting app logs can also help identify the cause of the problem. That's why the tech team wants you to send a backup and app log.
Because we haven't received any other users with the same feedback on the Archer AX73 as you, more comprehensive information can help engineers pinpoint the issue more quickly.
Please try clearing the app cache first. Or, uninstall the App and reinstall the App for comparison.
Please also try logging into the Tether app on different devices for comparison.
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