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CWMP flag lost on default xDSL interface after first established connection

CWMP flag lost on default xDSL interface after first established connection

CWMP flag lost on default xDSL interface after first established connection
CWMP flag lost on default xDSL interface after first established connection
2 weeks ago - last edited Friday
Tags: #Remote Management
Model: Archer VR1210v  
Hardware Version: V1
Firmware Version: 2.0.0 0.10 v6041.0 Build 240708 Rel.13164n

Hi

 

When device factory resets, it's default (and only) xDSL interface have CWMP flag.

 

After connection is established, it get IP address from DHCP server, but CWMP flag in list of bindings is lost. Which consequently removes that interface from CWMP settings and switches CWMP interface to disconnected Eth WAN interface.

 
Basically it does not connect to our GenieACS after xDSL interface is connected, we have to manually use web gui to activate CWMP on default DSL interface to make CPE connect to our ACS.

 

We tried same thing with Eth WAN interface, same thing happens. Eth WAN interface have CWMP checkmark in binding, once it connects to network, CWMP checkmark is gone.

 

We also have some issues with creating interfaces via TR069 but I will make separate thread for that

 

Could you help us with CWMP?

 

Thank you

 

Regards,

Domagoj

 

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#1
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1 Accepted Solution
Re:CWMP flag lost on default xDSL interface after first established connection -Solution
a week ago - last edited Friday

Hello @Domagoj ,

Welcome to our community.

 

Archer VR1210v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs.

Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited. We recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#3
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4 Reply
Re:CWMP flag lost on default xDSL interface after first established connection
a week ago

  @Domagoj 

Anybody from TP-Link reading these posts?
I'm in the process of purchasing 500 routers of this model for our client and we really need help

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#2
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Re:CWMP flag lost on default xDSL interface after first established connection -Solution
a week ago - last edited Friday

Hello @Domagoj ,

Welcome to our community.

 

Archer VR1210v is a customized device specifically designed for local Service Providers. Its software is tailored to meet the unique requirements of these providers, ensuring alignment with their specific needs.

Due to the specialized nature of the firmware on your device, our ability to provide troubleshooting may be limited. We recommend contacting the technical support of your Service Provider who supplied the device, as they are best suited to provide the necessary assistance for your device.

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#3
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Re:CWMP flag lost on default xDSL interface after first established connection
a week ago

Hi  @Joseph-TP 

Thanks for response

I didn't buy it from ISP, but instead from middle man company who purchased it from ISP.

I don't have any other way of getting support.

And it's not used on ISP xDSL line but instead on client's location where client have his own DSLAM's.

While I can understand your point, it's weird you don't have generic firmware for device.

 

 

Regards,

Domagoj

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#4
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Re:CWMP flag lost on default xDSL interface after first established connection
a week ago

Hi@Domagoj ,

Thanks for getting back to me.

 

 

Customized products from different regions may have different features, which is why we don't provide a universal firmware.

So, we recommend you contact local support, or you can consult the product's technical support through the middleman.

 

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#5
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