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Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.

Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.

Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
Thursday - last edited Thursday
Model: Deco X50  
Hardware Version: V1
Firmware Version:

Hi

 

I have a Deco X50 with 3 Deco X20 as satellite.

In my Deco app there is no security option for device isolation:

Device isolation missing

 

According to support site, both devices are supported:

(https://www.tp-link.com/en/support/faq/3968/)

Support site screenshot

 

Please find the Firmware versions below (they are all the latest)

 

Firmware versions

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#1
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7 Reply
Re:Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
Friday

  @OverMyDadBody 

Hi, nice to see you again.

Deco X20_V1.2_1.6.1 Build 20250910 Rel. 43292 doesn't support Device Isolation. 

 

I tend to think it might need the support of all Deco units in the Mesh network.

If possible, after removing the three satellite Deco X20_1.6.1, can you find "Device Isolation" under "Security"?

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco X50_V1_1.8.0 Significantly Expanded the Client Connection Details and Added Channel Selection ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
Friday

  @David-TP 

 

Hi David,

 

Why would I need to remove the satellites?

The support page clearly stated that both the X50 and the X20 are supported.

 

Best Regards

Viktor

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#3
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Re:Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
18 hours ago

  @OverMyDadBody Because Deco X20 does'nt support Device Isolation and because of that this feature disappeared from Deco App on Deco X50 because of compatibility issues some features are disappeared.

Please & Thank You !! ❤️
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#4
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Re:Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
18 hours ago

  @ARGamingPK1 

 

Ok let me insert the screenshot again.

X20 supported

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#5
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Re:Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
18 hours ago

  @OverMyDadBody There are many different hardware versions of Deco X20 and your hardware version is not supported.

 

Please & Thank You !! ❤️
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#6
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Re:Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
17 hours ago
Which hardware versions are supported?
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#7
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Re:Deco X50(Main) with Deco X20(satellites) do not offer device isolation as promised.
13 hours ago

  @OverMyDadBody I think from V2 or V3 and later versions. But your Deco X50 support Device Isolation so you can remove Deco X20 and then Device Isolation will appeared in Deco App and then you can add devices in Isolation and then add the Deco X20 again in Deco App.

Please & Thank You !! ❤️
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#8
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Replies: 7

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