TP-LINK RE550 expander Cannot connect to 4G. 5G OK

TP-LINK RE550 expander Cannot connect to 4G. 5G OK

TP-LINK RE550 expander Cannot connect to 4G. 5G OK
TP-LINK RE550 expander Cannot connect to 4G. 5G OK
a week ago - last edited Monday
Model: RE550  
Hardware Version: V1
Firmware Version: 1.0.30 Build 250828 Rel.51711n (6985/8575)

I have an EE Router (UK) and a TP-LINK RE550 network expander in extender mode not mesh. I am using the same password for my EE router and also for both 4G and 5G setups on the RE550. Both 4G and 5G are configured and the network map is showing 4G and 5G normal for both the EE router and the extender. My EE router has an SSID of EE-K7TZ9R and the RE550 SSID is EE-K7TZ9R_EXT. 

 

I am a developer of Rasberry Pi software. I have seven Raspberry Pi's permanently connected to 4G networks either on the EE router or the RE550 extender. I have had the RE550 for about a year and all was working well until about a weak ago when the Raspberry Pi's that normally connect to the RE550 4G network either failed or switched over to the EE router 4G network. Other devices such as my TV which uses 5G still worked fine. 

 

I checked all 4G/5G networks from all of the RPi's  using the Linux iwlist instruction and I can see the RE550 network

sudo iwlist scan | grep SSID

                    ESSID:"EE-K7TZ9R"
                    ESSID:"EE-K7TZ9R_EXT"

 

If I look at this in detail I see the expander on channel 11. running 4G  

         Cell 03 - Address: 40:AE:30:60:CF:44
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    Quality=67/70  Signal level=-43 dBm
                    Encryption key:on
                    ESSID:"EE-K7TZ9R_EXT"
                    Bit Rates:1 Mb/s; 2 Mb/s; 5.5 Mb/s; 11 Mb/s; 9 Mb/s
                              18 Mb/s; 36 Mb/s; 54 Mb/s
                    Bit Rates:6 Mb/s; 12 Mb/s; 24 Mb/s; 48 Mb/s
                    Mode:Master

 

I also see 4G on the EE router which all Raspberry Pi's are able to connect to.

          Cell 01 - Address: B8:6A:F1:61:A3:72
                    Channel:11
                    Frequency:2.462 GHz (Channel 11)
                    Quality=33/70  Signal level=-77 dBm
                    Encryption key:on
                    ESSID:"EE-K7TZ9R"
                    Bit Rates:6 Mb/s; 9 Mb/s; 12 Mb/s; 18 Mb/s; 24 Mb/s
                              36 Mb/s; 48 Mb/s; 54 Mb/s

                    Mode:Master

 

I updated the firmware but it has made no difference.

Any ideas why I cannot connect to the RE550 4G network despite being able to see. (It ain't the password)

BTW I wanted to change the channel number of the RE550 4G network but the configurator wouldn't let me

 

Bob Rathbone 
                   

 

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Re:TP-LINK RE550 expander Cannot connect to 4G. 5G OK
Saturday - last edited Monday

  @BobRathbone This issue can be closed as I managed to find a fix for my problem. In the nework configuration I used a PSK instead of a password in quotes. I changed the following following file:

/etc/NetworkManager/system-connections/preconfigured.nmconnection 

This file was produced by the Raspberry Pi Imager software using the SSID and password of the RE550 repeater from a different Raspberry Pi which was connecting OK to a 5G network. I was able to use its PSK  as the passwords were the same for both my 4G and 5G network.

I changed the psk field in preconfigured.nmconnection  from:

psk="<password>"

to

psk=<psk_key>

(substitute <password> and <psk_key> with your own credentials.

For Raspberry Pi users that are using wpa_supplicant instead of network manager, do the same in /etc/wpa_supplicant/wpa_supplicant.conf

It remains a mystery why it would not work with a password.

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