Home

Forums

Stories

Knowledge Base

TP-Link Community > Kasa Smart Plugs > Service not availible in my country?

< Kasa Smart Plugs

Service not availible in my country?

Service not availible in my country?

Service not availible in my country?

Saturday - last edited Saturday

Posts: 23

Helpful: 2

Solutions: 0

Stories: 0

Registered: 2023-11-20

Service not availible in my country?

Saturday - last edited Saturday

Tags: #Geofencing

Model: KP125

Hardware Version: V1

Firmware Version: 1.0.14

I want to be able to reach the cloud service so I can replace my phone and have access to my switch,

I am in Thailand and getting "service not available in my country". when trying to login. I am connected to the switch with Android app.

I see "Geofencing <beta>" is turned off,

Edit: I think this may have been the cloud subscription service.

Will be nice if I can upgrade to P110M without reconnecting to the local Wi-Fi, using the saved cloud settings.

0

0

#1

1 Reply

Monday

Posts: 7360

Helpful: 1169

Solutions: 2652

Stories: 13

Registered: 2020-06-23

Re:Service not availible in my country?

Monday

I guess you're referring to the Kasa Care service? This is a paid service for Kasa cameras only. This service is not relevant to other types of products, including the geo-fencing feature.

Kasa devices are bound to your TP-Link account, you don't need to reconfigure them after changing a new phone. If you plan to buy some Tapo devices, you can use the Tapo app to manage both the Tapo and the Kasa devices.

How to Add Kasa Devices to the Tapo App

General questions about linking Kasa devices to Tapo App

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!

0

0

#2