problem wifi connection on AX55

problem wifi connection on AX55

problem wifi connection on AX55
problem wifi connection on AX55
Tuesday - last edited Yesterday
Model: Archer AX55  
Hardware Version: V1
Firmware Version: 1.3.5 build20241211 rel.34816

Why can some devices connect to Wi-Fi while others cannot? My AX55's firmware version is version 1.3.5 build20241211 rel.34816

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#1
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Re:problem wifi connection on AX55
Yesterday

Hello @kakek ,

Welcome to our community.

 

For your case, here are some troubleshooting steps that may help you:

    1) Open the Tether app, go to MORE > Block List, make sure the specific device is not mistakenly blocked.
    2) Login the web management interface of the router, go to Advanced > Wireless > Wireless Settings, disable the "Smart Connect".
    3) Change the encryption method into "WPA2-PSK/WPA-PSK" to improve compatibility with older devices.
    4) For Wi-Fi 7/6E/6 routers, switching the "Wireless Mode" to an older standard may improve compatibility with legacy devices.
    5) Update the driver or system of the client device.

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#2
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Re:problem wifi connection on AX55
Yesterday

The issue of some devices being able to connect while others cannot seems to be associated with either the AX55 compatibility or its network settings. Wi-Fi standards differences (2.4GHz vs 5GHz), device drivers, or even security settings such as WPA3 vs WPA2 can cause connectivity issues. Besides, looking for firmware updates, restarting, or resetting network settings usually resolves the problem.

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#3
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