Deco x50 Refund Issue
I'm from Bangladesh, i bought deco x50 (2 pack) from india. After setup i realised that firmware is missing channel selection option. I contact the local support team and their reply is they can't refund for that product which they didn't import whether i thought tp link is a global brand & its refund or replace policies are same as the other router companies. I can't fly back to india for refund or replace, fun part is its cost me more than the price of this useless router.
Please tell me how could I get back my money.
I don't wanna use any tplink product after this harassment.
It's really annoying you people sell a product but not taking any responsibility and playing like word games.
Give me a solution to throw out this tplink product from my house and get back my money which is this company scammed from me.
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Update:
Please refer to Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN for more details.
Best regards.
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HI, the local service center is responsible for the administration and service of all warranty claims. Basically, all local warranty policies highlighted that TP-Link is not responsible for International Warranty Service. The warranty service is only valid for all eligible TP-Link products that are purchased from the local market.
The community support team cannot provide any alternative workarounds or solutions beyond the scope of this policy.
Thank you very much for your understanding and support.
Best regards.
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@Rassel120 show that....!?
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@Rassel120 deco x50v1/1.60 all feature added but not v1.30...!?
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Update:
Please refer to Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN for more details.
Best regards.
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Helpful: 1
Views: 187
Replies: 6
