Disjointed realization of Smart Connect on Archer GE800

Disjointed realization of Smart Connect on Archer GE800

Disjointed realization of Smart Connect on Archer GE800
Disjointed realization of Smart Connect on Archer GE800
Thursday - last edited Thursday
Tags: #iPhone 15 Pro Max, iPad Pro M4
Model: Archer GE800  
Hardware Version: V1
Firmware Version: 1.3.2 Build 20250929 rel.49558

Hi,

 

Why is Smart Connect applicable only to 2.4 & 5 GHz? Why does setting up Smart Connect require me to set up separately 6GHz network with its password and combined 2.4 & 5 GHz network while your description of the functionality states that it combines ALL bands under the same name?

 

I am struggling to use Wi-Fi 6E 6GHz band on iPhone 15 Pro Max, iPad Pro 11" M4 and Mac Studio M4.  All three on the latest software versions with Archer GE800 on the latest firmware fail to detect a 6GHz band. 
 

Apple suggested using one network name for all 3 three bands 2.4, 5 and 6 GHz but you have a weird disjointed realization of Smart Connect with the combined name only applicable to 2.4/5 GHz bands and 6 GHz existing separately and since the latter is not visible I cannot add it to the mix.  
 

The bottom line: I don't know who to blame but I can't use Wi-Fi 6E 6GHz on three separate modern supporting devices in the regime of 3 separate network names and in the regime Smart Connect (2.4 & 5 GHz) + 6 GHz. 
 

 

  0      
  0      
#1
Options
2 Reply
Re:Disjointed realization of Smart Connect on Archer GE800
Friday - last edited 2 hours ago

Hello @VadK ,

Welcome to our community.

 

Smart Connect is designed to simplify network access by automatically steering devices between the 2.4GHz and 5GHz bands, using a single Wi-Fi name and password. This helps balance network load and optimize performance. However, due to current technical and regulatory limitations, Smart Connect typically does not include the 6GHz band. The 6GHz band (Wi-Fi 6E) often requires a separate SSID and password for security and compatibility reasons, which is why you need to set up the 6GHz network separately.

If your devices are not detecting the 6GHz band, please try:

1. Open the Tether app and navigate to Tools > Wireless Settings. Make sure the 6GHz network is enabled and not hidden.
2. Confirm that your client device (such as your phone or computer) supports 6GHz Wi-Fi. Also, please make sure that both the device drivers and the operating system are up to date.
3. Make sure both your router and client device are being used in a country or region where Wi-Fi 6E/7 operation is permitted. If the router and client device were purchased in different countries, Wi-Fi 6E operation may not be available.
4. For more information, please refer to: What if my device failed to detect the 6 GHz Wi-Fi Band?

 

 

It is recommended that you enable the MLO network on the Archer GE800 for  Wi-Fi 7 clients. If all your devices are WiFi 6E devices, you can only connect to the 6GHz band for now.

  0  
  0  
#2
Options
Re:Disjointed realization of Smart Connect on Archer GE800
Friday

  @Joseph-TP 

 

Hi,

 

thanks fir your reply.  I already have a separate name for the 6 GHz band and it is enabled and visible. All the devices I mentioned support Wi-Fi 6E and are up to date. 
 

i thought MLO network is only for Wi-Fi 7 clients.  I don't have any Wi-Fi 7 clients.  Is there any sense in enabling it then?

 

  0  
  0  
#3
Options