Hello @VadK ,

Welcome to our community.

Smart Connect is designed to simplify network access by automatically steering devices between the 2.4GHz and 5GHz bands, using a single Wi-Fi name and password. This helps balance network load and optimize performance. However, due to current technical and regulatory limitations, Smart Connect typically does not include the 6GHz band. The 6GHz band (Wi-Fi 6E) often requires a separate SSID and password for security and compatibility reasons, which is why you need to set up the 6GHz network separately.

If your devices are not detecting the 6GHz band, please try:

1. Open the Tether app and navigate to Tools > Wireless Settings. Make sure the 6GHz network is enabled and not hidden.
2. Confirm that your client device (such as your phone or computer) supports 6GHz Wi-Fi. Also, please make sure that both the device drivers and the operating system are up to date.
3. Make sure both your router and client device are being used in a country or region where Wi-Fi 6E/7 operation is permitted. If the router and client device were purchased in different countries, Wi-Fi 6E operation may not be available.
4. For more information, please refer to: What if my device failed to detect the 6 GHz Wi-Fi Band?

It is recommended that you enable the MLO network on the Archer GE800 for  Wi-Fi 7 clients. If all your devices are WiFi 6E devices, you can only connect to the 6GHz band for now.

Hello @VadK ,

As far as I know, on iPhones, If you turn off Location Services for Wi-Fi networking or Bluetooth, your iPhone will still use GPS, cellular, and other apps to determine your location.

For more details, you can click here.

Hello @xg4ll ,

Thank you for sharing your experience of using the MLO Network.

If you only have one WiFi 7 device to verify MLO connectivity, I am afraid that we will not be able to determine if the MLO Network connection is unstable directly. If possible, please test as many other Wi-Fi 7 devices as you can.

Also, if all devices are currently running stably, you can continue with the current settings.

Best Regards.

Hello @xg4ll ,

Thanks for getting back.

May I know the firmware and hardware version of your router? 

What was the previous firmware version you mentioned? Was it 1.3.0? Have you tried downgrading for comparison?

@VadK 

Thanks for your reply.

We've also received feedback from other users that they need to disable Location Services for Wi-Fi networking or Bluetooth on their iPhones to detect 6GHz. Indeed, this isn't due to a router firmware limitation.

However, disabling this option shouldn't significantly affect other applications on iPhones, as I mentioned in my previous reply.

Joseph-TP wrote

Hello @VadK ,

As far as I know, on iPhones, If you turn off Location Services for Wi-Fi networking or Bluetooth, your iPhone will still use GPS, cellular, and other apps to determine your location.

For more details, you can click here.

 

 

Of course, we appreciate your feedback and understanding, and we will continue to strive to improve our service and product quality.

Best Regards~